Always not responding

[BananaYap]

I always face this problem where my illustrator and photoshop, will not responding and black screen even though I just minimize it and open back or, when I save it also will have this problem. My file is just 10MB, is not heavy. Last time I used CS4 doesn't have this problem.

Any idea on how come this happen? Thank you very muchie.

[Joely]

How do you mean «always»? 

We can't help you without specifications about your AI/PS versions and of your System/Computer. Last time with CS4 for you mean like 10years ago?

[BananaYap]

Hi,

The always means like the problem appears around few times in a day. I just change to use CC, last week I am still using CS4.

My AI/PS is the latest version. My computer is ThinkStation P330
Windows 10 Pro 64 (1903)
Intel Core i5-9400 Processor (9M Cache, up to 4.10 GHz)
16GB DDR4 2666MHz UDIMM
256GB SSD
NVIDIA Quadro P1000 4GB (4xMini DP) High Profile

Thank you.

[Monika Gause]

Screen turning black sounds like issues with the graphic card.

Problems when saving hint at issues with a missing printer.

Or with issues while saving to a networked drive (which is a general issue in Illustrator)