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an unknown error occurred and i got a window saying only fonts with appropriate permission will be

New Here ,
Nov 30, 2020 Nov 30, 2020

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Hi there,

when i try to save my worke  
Screenshot 2020-12-01 002616         1-1.png

 

 2

Screenshot 2020-12-01 002034       2.png3 even when i did not use any text!

Screenshot 2020-12-01 002146        3.png

4

Screenshot 2020-12-01 002218                   4.png

I do not know why?

as a beginner, I recieved this problem twice. 

Fortunately, these files were not very important. I just don't want to repeat this problem or at least know how to solve it.

Excuse me for my language <_> 

thanks

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Adobe
Community Expert ,
Nov 30, 2020 Nov 30, 2020

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The fonts warning appears to be standard and generic (I created a document with just a rectangle in it and received the same warning) and may have nothing to do with what's in your particular document. I can't explain the unknown error.

 

Peter

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LEGEND ,
Jan 03, 2021 Jan 03, 2021

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Hi there,

 

Sorry to hear about your experience. I agree with @tromboniator here. The warning about fonts is standard.

In order to look for the unknown error, we'd need some more information like:

1. Does it happen with a specific document?

2. Are you trying to save files on a network drive or local?

3. Is Illustrator & OS updated to the latest version? Please share the version of both.

 

This information will help us assist you accordingly. Looking forward to your response.

 

Regards,

Ashutosh

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