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Shaz_123
Participant
November 30, 2020
질문

an unknown error occurred and i got a window saying only fonts with appropriate permission will be

  • November 30, 2020
  • 2 답변들
  • 255 조회

Hi there,

when i try to save my worke  

 

 2

3 even when i did not use any text!

4

I do not know why?

as a beginner, I recieved this problem twice. 

Fortunately, these files were not very important. I just don't want to repeat this problem or at least know how to solve it.

Excuse me for my language <_> 

thanks

2 답변

Ashutosh_Mishra
Ashutosh_Mishra
Inspiring
January 4, 2021

Hi there,

 

Sorry to hear about your experience. I agree with @tromboniator here. The warning about fonts is standard.

In order to look for the unknown error, we'd need some more information like:

1. Does it happen with a specific document?

2. Are you trying to save files on a network drive or local?

3. Is Illustrator & OS updated to the latest version? Please share the version of both.

 

This information will help us assist you accordingly. Looking forward to your response.

 

Regards,

Ashutosh

tromboniator
Community Expert
tromboniatorCommunity Expert
Community Expert
November 30, 2020

The fonts warning appears to be standard and generic (I created a document with just a rectangle in it and received the same warning) and may have nothing to do with what's in your particular document. I can't explain the unknown error.

 

Peter

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