arrow key issues

[SteveTad]

anyone else, besides me, having issues with the arrow keys not working to move objects in increments?

[Ton Frederiks]

Please give some details.

AI version

System

Preferences > Keyboard Increments

[SteveTad]

Illustrator - 24.0.1

Win10

Details: When I go to select an object, I have to grab it with the mouse and move it that way and am not able to move it up, down, left or right in increments using the arrow keys on my keyboard.

[Ton Frederiks]

And what is your setting in File > Preferences > Keyboard Increments?

[SteveTad]

Show me Keyboard Increments under preferences

show my Keyboard Increments under preferences, and fyi, it was Edit > Preferences, not file. Unless your talking about Keyboard Shortcuts, ALSO UNDER Edit. 

[Ton Frederiks · Accepted solution]

That is very small, change it to something you  can see.

[SteveTad]

Is there anyone else with more intelligence that can please help me with this issue?

[Ton Frederiks]

?

Did you change the setting?

[SteveTad]

nope

[Ton Frederiks]

Then stop asking for advice.

[SteveTad]

thanks for the rude response, as it gave me an opportunity to report you. Have a good day. 😄

[tromboniator]

Your screenshot shows an increment value of 2/1,000,000 (two millionths) of an inch, which is so small that at a zoom level of 100% the movement is undetectable to the human eye, effectively zero for most Illustrator uses. Even at a zoom of 64,000% it is very difficult to see. Ton's advice is absolutely correct. And, in my estimation, intelligent. I'm sorry you did not see fit to follow it.

Peter

[KVH MarCom · Accepted solution]

UPDATE - wait! Maybe this will work for you in Photoshop, too - Go to Preferences > General > Keyboard Increment. Change the value to something else, like 0.5. That solved my problem in Illustrator... // Original post: I'm having the same problem with Illustrator 2020 (2019 works, but... I'm paying for CC and want to use the latest version)... No idea how to fix this.

[Lourdes Verdugo]

Thank you!! 😄

[Theofanis299479060zaq]

THANK YOU GUYS. THAT WAS MY PROBLEM. THE INCREASEMENT!

BTW,DOES THIS CHANGE ON ITS OWN OR DID I CHANGE IT ACCIDENTLY BY MYSELF??