Black blocks appearing over imported objects in a PDF import - AI
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Hi, I have created PDF's using Serif PagePlus - into which I have imported images - when the PDF is opened by the printer in Illustrator, all of the imported images appear as black blocks - have tried using PSD, PDF, JPEG, TIFF and EPS and the results are always the same. Text and pages created directly in PagePlus work perfectly - it's just imported logos and images that are affected. Any ideas? Many thanks for any assistance!
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Although you can open PDF's in Illustrator, only PDF's made in Illustrator and saved with Illustrator editing capabilities can be edited reliably.
It is always better to make changes with the application that created the files, in your case Serif PagePlus and use PDF as a final format that does not need edting.
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Did he tell you the reason?
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“I have created PDF's using Serif PagePlus”
Which application was used to create the file before you convert it to a non-Adobe PDF?
You might start a new ticket on the Serif support page: http://support.serif.com/Main/frmTickets.aspx
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What happens if the PDF's are placed as a link in Illustrator instead of opened?
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Thanks so much to everyone for their guidance and advice - we found a solution. Opening the PDF in PSD, flattening it there and then opening in AI resolves all issues with the imported black blocks. Phew!! So glad we found a work around.
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You mean you converted them to images?
Bad idea.
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