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Blank Effect Menu

New Here ,
Jan 20, 2017 Jan 20, 2017

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Hi all,

I have an annoying little issue with Illustrator CC. My Effect menu is black (all the others are light gray) and only a few options are visible. If I hover over the other options I can see them.

Illustrator-issue.jpg

I can't find any info on why this may be happening. I've reinstalled Illustrator and CC to no avail. I'm using Windows 7 and Illustrator 21. Any help is appreciated.

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Adobe
Community Expert ,
Jan 20, 2017 Jan 20, 2017

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Austin,

You may try a full reinstallation:

A) Uninstall (ticking the box to delete the preferences),

B) Run the Cleaner Tool, and

C) Reinstall.

To uninstall:

https://www.adobe.com/cfusion/search/index.cfm?loc=en_us&term=uninstall&cat=support&produc t=illustrator&self=1

Cleaner Tool:

http://www.adobe.com/support/contact/cscleanertool.html

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New Here ,
Jan 20, 2017 Jan 20, 2017

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Hi Jacob,

Thanks for the suggestion.

I removed Illustrator, restarted my PC, ran the cleaner, restarted my PC, reinstalled CC and Illustrator and I'm still having the same issue... Although, I do have two more options in the menu.

Illustrator-issue-2.jpg

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