I work on mac os x Ventura, Imac 2019 27'', Illustrator 27.5 with magic mouse and keyboard that comes with mac. Zoom does not work with any of the buttons (control, alt or commands), panning occurs with each of the buttons. At the same time, for example, in Photoshop or Figma - zooming works normally.
What happens with a different mouse?
with a usb wired mouse, the zoom works correctly, with the Control button pressed (not Alt or Command)
So you use the mouse wheel to zoom? You need to turn that on in the preferences.
Magic mouse might still not be magic (because the Apple mouse just sucks)
oh it worked! Thank you
Glad you could solve it!
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I also use the Apple Wireless Magic Keyboard 2 Model A1644