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Bug Wacom Tablet Illustrator

Explorer ,
Mar 01, 2023 Mar 01, 2023

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Essa mensagem anula toda abertura de arquivo quando o Illustrator é inicializado.
Screen Shot 2023-03-01 at 10.08.17.jpg
Uso a CTH 470 Bamboo, apesar de ultrapassada, resolve bem o meu trabalho.
Tenho o driver instalado no Mac OS Monterrey.
Tudo funciona perfeito, exceto o Illustrator, que não reconhece que a tablet está instalada e abre toda inicialização essa mensagem de HABILITAR o driver.

Screen Shot 2023-03-01 at 10.07.08.jpg
Habilitanto ou desabilitando essa função, a mensagem sempre aparece.

Qual a solução?

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Bug , Third party plugins

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correct answers 1 Correct answer

Community Expert , Mar 01, 2023 Mar 01, 2023

It's an unofficial driver. I would be glad that I don't have to scrap my tablet (thanks to your post I found that driver - will try it with my Intuos 3)

 

This one, right? https://github.com/thenickdude/wacom-driver-fix/releases

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Adobe
Community Expert ,
Mar 01, 2023 Mar 01, 2023

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And when you enable it, does the tablet then work?

If that is the case, I would just leave it as that, since you already said that the tablet is old.

 

You can try and downgrade the driver, since the most recent Wacom driver is not compatible with Illustrator.

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Explorer ,
Mar 01, 2023 Mar 01, 2023

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Estou usando a versão do driver 5.3.7-6-patched, não oficial, pois os drivers da Wacom nao funcionam mais com a CTH. E foi o que encrontei em foruns com pessoas tendo o mesmo problema. A solução foi um usuário que criou esse driver compativel para nao tem uma tablet inutilizavel em casa. Porém, eu só queria que esse pop-up irritante parasse de abrir toda vez que eu inicio o Illustrator. Não há nada que impessa ele de abrir. A pen tablet funciona normalmente pra qualquer programa...porém o que nao funciona é o Illustrator reconhecer que ja existe um driver instalado e funcionando. :////////

 

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Explorer ,
Mar 01, 2023 Mar 01, 2023

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Screen Shot 2023-03-01 at 11.25.43.jpg

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Explorer ,
Mar 01, 2023 Mar 01, 2023

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mas se eu fechar e abrir o programa......
Screen Shot 2023-03-01 at 11.28.12.jpg

TAAADAAAAAA..... eis a mensagem novamente.

Me ajuda Abug Illustrator! Você já foi menos afrescalhado.

 

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Community Expert ,
Mar 01, 2023 Mar 01, 2023

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It's an unofficial driver. I would be glad that I don't have to scrap my tablet (thanks to your post I found that driver - will try it with my Intuos 3)

 

This one, right? https://github.com/thenickdude/wacom-driver-fix/releases

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Explorer ,
Mar 01, 2023 Mar 01, 2023

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esse mesmo!

 

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Adobe Employee ,
Mar 01, 2023 Mar 01, 2023

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Hello @DLM16B8,

 

We understand that encountering technical issues can be frustrating. We are here to help and would recommend reverting to an older version of the Wacom driver (6.3.46-2) and let us know if it helps resolve the trouble you are having.

 

Looking forward to your response.

 

Thanks,

Anubhav

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Explorer ,
Mar 01, 2023 Mar 01, 2023

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Esto usando a versão do driver 5.3.7-6-patched, não oficial, pois os drivers da Wacom nao funcionam mais com a CTH. E foi o que encrontei em foruns com pessoas tendo o mesmo problema. A solução foi um usuário que criou esse driver compativel para nao tem uma tablet inutilizavel em casa. Porém, eu só queria que esse pop-up irritante parasse de abrir toda vez que eu inicio o Illustrator. Não há nada que impessa ele de abrir. 

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Explorer ,
Mar 01, 2023 Mar 01, 2023

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Screen Shot 2023-03-01 at 11.25.43.jpg

 

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Adobe Employee ,
Mar 03, 2023 Mar 03, 2023

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Hello @DLM16B8,

 

Thanks for confirming that. Would you mind updating to the latest version of Illustrator (27.3.1) and checking if the error message continues to show?

 

Looking forward to your response.

 

Regards.

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