Can't Save

[Mohmaed Adawy]

When I click Save as, the word save does not appear ?

[sishamIAGD]

Can you supply more information please?

What setup do you have?

What version do you run?

How long has this been happening?

Has anything been changed to make this happen?

Have you reset preferences?

Have you got this informtion to help us help you?

[Mohmaed Adawy]

@sishamIAGD 
No, this a new things happen  This happen since 4 days ago 
No, I don't changed any things 
Export ( png - jpg - ........ ) has work 
I have problem in ( Save as ) only
My version ( v 26.3.1 )

[assause]

Is it an older version of the OS, such as macOS 12.0.1?
Earlier versions are buggy and affect Illustrator saving.
If so, you should use the latest version, 12.4.

If your OS is not old, reset your preferences.

[Mike_Gondek]

[Anubhav Majumder · Accepted solution]

Hello @Mohmaed Adawy,

Sorry to hear about this experience. I would request you try updating Illustrator to version 26.3.1 and the macOS on your system to version 12.4 or later, as suggested by Assause , and check if it works.

If that doesn't help, kindly try the steps shared in this help article (https://helpx.adobe.com/in/illustrator/kb/unable-to-save-files-macOS.html) and share your observations.

Looking forward to hearing from you.

Thanks,
Anubhav

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