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Participant
June 30, 2020
Answered

Cannot save as PDF

  • June 30, 2020
  • 2 replies
  • 642 views

Since updating Illustrator I am not able to save PDF files. The error message says "the file does not have an app associated with it for performing this action." I have unistalled and reinstalled both Illustrator and Acrobat DC. Anyone else run into this issue? Or better yet, anyone have a fix for this?

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Correct answer Eric Dumas

In your Settings in Win10 (control panel for older versions) you can edit how the file extentions are associated with applications. I had to edit that list after some recent upgrade and it solves similar glitches.

https://support.microsoft.com/en-us/help/4028161/windows-10-change-default-programs

2 replies

Eric Dumas
Community Expert
Eric DumasCommunity ExpertCorrect answer
Community Expert
June 30, 2020

In your Settings in Win10 (control panel for older versions) you can edit how the file extentions are associated with applications. I had to edit that list after some recent upgrade and it solves similar glitches.

https://support.microsoft.com/en-us/help/4028161/windows-10-change-default-programs

Participant
June 30, 2020

Thank you! I was able to fix the issue.

Monika Gause
Community Expert
Community Expert
June 30, 2020

When saving the PDF is the option "Open PDF after saving" turned on?

Participant
June 30, 2020

I had tried both ways.