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I'm using the most up-to-date version of illustrator and every time I try to click on any object or try to use the pen tool a weird glitch happens where my screen goes all white and then blue and then back to white. I've uninstalled the program a couple of times and even uninstall my entire Adobe CC from my iMac with no luck so far. I installed 24.3 and there are no issues so far.
im having a similar issue, after reading your comment i have tried uninstall third-party plugin and reset the preferences, now the bug is gone, thank you so much!
Hi all,
We're extremely sorry to hear about this trouble. I have raised this issue to the Product team and we need a few more details to proceed further with investigation on this issue. For example:
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Just deleting the Preferences file worked for me. Before that I uninstalled Astute Graphics plugins and that had no effect. it was just a corrupt prefs file.
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I think my issue was also related to the Astute Graphics plugins. Something with Astute Graphics corrupted. Thankfully, this thread helped me narrow it down! It took me a while to get all of the Astute Graphics uninstalled, preferences removed, and the Astute Graphics plist removed, but once I did, I reinstalled Illustrator, and it seems fine now. The plist was the last thing I removed.
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I'm having the same issue on 25.4.1. This is super frustrating! I have uninstalled, reinstalled, unchecked animated zoom and the GPU. I even wiped the iMac and reinstalled everything. Not sure what else to do. This makes Illustrator unusable.
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Did you try deleting the prefs file? It worked for me.
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I uninstalled Astute Graphics Manager and Illustrator then reinstalled both and that did the trick!
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It helps me too