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change of behavior fo the color picker recently

Participant ,
Aug 22, 2023 Aug 22, 2023

hello 

Weird new thing that is not working as before since recently 

I'm used of using the color picker to get the color from the UI background (the grey area around artobard) 
I use that to color masking elements around the artboards. #383838 in my case

- Since recently, the color picker does not get the info, and I get a "?" in the fill color  field

(color picker properties are set to get every type of info (appearance, fill etc..) 

Is this a bug on recent versions ? I'm in 27.8.1 


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www.instagram.com/mugen_labz/
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Bug , Tools
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Adobe
Community Expert ,
Aug 22, 2023 Aug 22, 2023

I can't reproduce that.

Please tell us your version and system.

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Participant ,
Aug 22, 2023 Aug 22, 2023

I'm in 27.8.1 
Win 10 

also i installed the beta version of illustrator and uninstalled since 
No idea if it is relevant here 


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Community Expert ,
Aug 23, 2023 Aug 23, 2023

Have you already reset the preferences?

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Participant ,
Aug 23, 2023 Aug 23, 2023
LATEST

yes i did reset it 
did not dit a fresh install as it is a long process to re setup everything afterwards 


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