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Character panel error - fonts too large, can't activate new fonts on Illustrator

New Here ,
Dec 05, 2019 Dec 05, 2019

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Hi all,

 

Hoping you can help me with an issue I'm having. It's very similar to the below issue, however it wasn't always like this, to begin with it was ok - granted that was only a few days ago....

 

https://community.adobe.com/t5/illustrator/font-preview-is-too-large/m-p/10132420#M112725

 

I'm able to get this back by using the windows display settings to 100% size in apps and other items, but it messes with my desktop outside of the app (it's a good workaround but not the ideal sitation). Unfortunately the in-app font preview size option isn't there anymore as that may have solved the problem.

 

Any help would be much appreciated.

 

Illustrator Issue.png

 

 

{Renamed By MOD}

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correct answers 1 Correct answer

Community Beginner , May 04, 2021 May 04, 2021

Hey! I've been having the same issue, but I managed to get a solution.


This is what I've done:

Right click on the .exe file for the app, Go to Compatibility > Settings > Change high DPI Settings > Change Program DPI Settings and set High DPI Scaling override to 'System'. In my case, I clicked 'System (Enhanced)'.

Good luck!

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Adobe
Community Beginner ,
May 11, 2022 May 11, 2022

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This worked for me! I have three monitors and one of them is a different resolution. I think this was causing the issue, but your solution worked.

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