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Color themes won't update in Illustrator

mark4455
Community Beginner ,
Dec 15, 2014 Dec 15, 2014

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Hi,

I've had this issue for a month now, had very poor help from adobe's twitter and the specific adobe color forum. My color themes will not update in illustrator, if I click refresh I just get the message 'can't connect to the adobe color website, you may be offline or the server may be busy'.

I've tried everything, full CC reinstall, illustrator reinstall, signed in and out a million and one times, deleted preferences. Nothing will fix this one specific issue. Can someone please help me out as it's driving me insane.

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correct answers 1 Correct answer

jecylW
New Here , Jun 24, 2015 Jun 24, 2015

Hi,

I ran on the same problem, which I noticed after the CC 2015 upgrade.

Issue: Color Themes not displaying swatches created in My Themes from color.adobe.com (which worked previously with CC 2014.

My workaround was to publish each of my old themes as they were set to private before. (Although private themes seems to work just fine before, it seems like they made changes? I don't know but it works now.)

(My Themes Tab-Swatch Name-Info-Under actions, Publish. Under Explore tab, it should show unde

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Scaranman
New Here ,
Mar 05, 2017 Mar 05, 2017

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wow, almost 3 years later and this is still an issue.

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