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Crashing programs.

New Here ,
Feb 15, 2017 Feb 15, 2017

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Hi.

I'm having problems with my programs. Whenever I use them they're okay for a while and then they start lagging and after a while they get so slow I can't do anything anymore and have to shut them down. Everything else on my computer works but the adobe-programs have frozen totally and I end up having to force them closed. This happens ALL THE TIME. And especially with Illustrator. The most annoying thing is that it shouldn't be my computers fault. It's a new computer with Intel Core i7, 8GB ram and a 2,6Ghz speed and I bought it especially so that I could run all these heavier programs, but it doesn't work. Can anyone help me?

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Adobe
Community Expert ,
Feb 15, 2017 Feb 15, 2017

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reset your preferences -

acrobat:  https://forums.adobe.com/thread/1595848?start=0&tstart=0

adobe media encoder: https://forums.adobe.com/thread/1713540

after effects:  http://helpx.adobe.com/after-effects/using/preferences.html

audition: https://forums.adobe.com/thread/1079494

bridge:  https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html

dreamweaver:  https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html

flash:  http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html (or remove Win:  C:\Users\<username>\AppData\Local\Adobe\Animate CC 2017\ and C\Users\<username>\AppData\Roaming\Adobe\Animate\2017\ :: Mac:   /Users/<username>/Library/Application Support/Adobe/Animate CC 2017/ and  /Users/<username>/Library/Preferences/Adobe/Animate/2017/)

fireworks:  https://helpx.adobe.com/fireworks/kb/restore-preferences-fireworks-cs5.html

illustrator:  http://helpx.adobe.com/illustrator/using/setting-preferences.html

incopy:  https://forums.adobe.com/thread/526990

indesign:  https://forums.adobe.com/thread/526990

lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html

muse: https://forums.adobe.com/thread/1127564 (message 7)

photoshop:  https://forums.adobe.com/thread/375776

photoshop elements:  https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.htmlhttp://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_preferences...

prelude: https://helpx.adobe.com/prelude/using/prelude-set-preferences.html

premiere elements:  https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.html

premiere pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html

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