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Delta588
Participant
February 13, 2023
Answered

Custom Keyboard Shortcut in Illustrator not working/opens the wrong menu

  • February 13, 2023
  • 3 replies
  • 2365 views

I set a custom shortcut in Illustrator for Recolor Artwork. The shortcut is Alt + C. However, when I have my artwork selected and I use my shortcut, it just opens the Effects menu. I did just update to Illustrator 27.2 and the issue was the same both before and after the update. I am using Illustrator on a PC, Windows 10. I also tried changing the shortcut to something else and it still produced the same error of opening the Effects menu instead of opening the recolor artwork feature.

 

How do I get my custom shortcut to work?

This topic has been closed for replies.
Correct answer Monika Gause

The c in "Effects" has an underline in your screenshot, which means that there is a system wide shortcut applied. I'm on a Mac, so I don't know how to get rid of that, but I assume that this shortcut overrides your custom one.

3 replies

Monika Gause
Community Expert
Monika GauseCommunity ExpertCorrect answer
Community Expert
February 13, 2023

The c in "Effects" has an underline in your screenshot, which means that there is a system wide shortcut applied. I'm on a Mac, so I don't know how to get rid of that, but I assume that this shortcut overrides your custom one.

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    Delta588Author
    Participant
    February 14, 2023

    Thank you very much! I really appreciate this. I changed the shortcut to Alt R and it works now 🙂

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    February 14, 2023

    Glad you could fix it!

    Bill Silbert
    Community Expert
    Bill SilbertCommunity Expert
    Community Expert
    February 13, 2023

    It may be possible that the keyboard shortcuts you're creating may be in use on another program that is active on your computer. When this happens it usually causes the shortcut to not work at all but it may be worth trying a simple test. Restart your computer and only launch Illustrator. If the keyboard shortcuts now work correctly then that is the issue. If so then you will have to keep trying until you come up with one that does not conflict with anything else.

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      Delta588Author
      Participant
      February 14, 2023

      Thank you for the suggestion! I really appreciate you taking the time to reply 🙂 ❤️

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      February 13, 2023

      in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

       

      p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

       

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