Anytime I try to change or add a format, I try to type in any of the fields, scale, suffix, or format, Illustrator crashes. There are no workarounds I've found and this has been happening for a few versions now.
Yes. I've tried that, plus completely uninstalling/removing with the Adobe Creative Cloud Cleaner Tool. This also happens on both my work and home computers, both Macs.
It's specifically when you try to type in the Scale, Suffix, or Format fields. The dropdown function for Format usually works without crashing.
That doesn't seem correct. Could you please try the suggestions provided in this help article (https://adobe.ly/4eOWLFz) and see if they resolve the issue? Additionally, kindly submit the crash report using your Adobe email address and share it here for quicker tracking. You can find the steps here: (https://adobe.ly/3Y7aEtd).
The problem is it never fully crashes with a report dialog. I have to force quit it, otherwise it just sits, not responding with the beachball spinning forever. Also, I generated the system report (sysdiagnose.tar.gz) but it won't let me upload it here. I tried a zip version too, didn't work.
Would you mind confirming if this happens with all files or when exporting to a specific folder location? Also, kindly share a public link to a sample file after uploading it to Dropbox/Google Drive/etc., and a screen recording of your workflow and the problem (https://adobe.ly/4gJcK9L) so I can try to replicate this on my end.
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