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Exporting black in illustrator is dull (gray)

Community Beginner ,
Nov 12, 2016 Nov 12, 2016

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I have created a simple logo in illustrator cc. The background is black and text is white. When exported the logo to jpg, tiff, pdf, etc the black is dull looking like gray. The Document Color Mode is set for CYMK.  In "Preferences" I changed the "Appearance of Black" Printing /Exporting to "Output All Blacks Accurately" but that did not help. Does anyone have a suggestion to resolve this issue?

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correct answers 1 Correct answer

Community Expert , Nov 23, 2016 Nov 23, 2016

Do a File >> Document Color Mode >> RGB, then adjust your RGB to 000 for a rich black

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Community Expert ,
Nov 12, 2016 Nov 12, 2016

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When color management is turned on in the viewing application 100K black just won't be pitch black, because it won't be printed that way.

You might want to tell us some details about how your color and color management is set up and of course which application you use to view the file.

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Community Beginner ,
Nov 12, 2016 Nov 12, 2016

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I am using the default color settings in Illustrator cc.  I haven't made any changes to the color management. I am viewing the file in Adobe bridge, Photoshop and in windows image viewer and seeing the same thing.  I know it is not my monitor needing calibration because the file looks great in Illustrator where I create it. I am just having the issue when exporting the file.  I never have this issue in previous versions until I upgrade to Illustrator cc. I notice too even if I drag the file into photoshop from illustrator I get the same grayish look.

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Community Expert ,
Nov 12, 2016 Nov 12, 2016

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When you select "Output All Blacks Accurately" the black will appear as a dark gray because it is 100% black.

If you are using your file for on-screen viewing, output as rich black.

If you are using your file for print, for instance on a printing press, then output all blacks accurately. Otherwise you may end up paying for extra ink colors on press. That's because while rich black looks like a nice deep rich black, other colors are added to the 100% black to make it look better.

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Community Beginner ,
Nov 12, 2016 Nov 12, 2016

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I have tried it both ways "Display All Blacks as Rich Black" and Output All Blacks Accurately" and have the same issue. If I can't figure out soon I just create the logo in photoshop because I am not a time crunch. Then may just uninstall and reinstall illustrator.

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Community Expert ,
Nov 12, 2016 Nov 12, 2016

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It is possible that the color settings in Photoshop and Illustrator are using a different working space. Go to Edit > Color Settings in both programs and make sure that the settings are identical. It's a good idea to turn on "Profile Mismatches: Ask when opening" so that you'll be warned if the profiles don't match. At the top of the dialog box, it should say that your applications are synchronized.

Let us know if this helps.

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Community Beginner ,
Nov 23, 2016 Nov 23, 2016

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Hi Barbara,

Thanks for your input.  I realized it was my mistake. I should have setup the logo in RGB because for now it is just going to be for screen not for printing.  I will keep you suggestion in mind if I have to print the logo and I am having problem with the color.

Thanks again,

Adrian

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Advocate ,
Nov 12, 2016 Nov 12, 2016

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Hi Adrian

If you’ve checked 'Display all blacks as rich blacks’ then the blacks on screen will look gorgeous but if you’ve also checked ‘Output All Blacks Accurately’ then you’re going to get faded black output because, well, black ink isn’t all that black. The reality is that black ink prints out charcoal gray. If you are going to be printing your project with 4-color (CMYK) inks, and not just black ink, then you can solve this problem by mixing your own custom rich black ink.

In the color  panel use the fly out menu to show options and create a new CMYK color. Enter these values:

60% cyan

40% magenta

40% yellow

100% black

then create a new swatch.

Screen Shot 2016-11-12 at 5.18.44 PM.png

replace the areas of solid black in your document with this swatch. (don’t change any text that is below say, 18pt nor any thin lines)

The mix above should give you a solid, neutral looking black.

Michael Riordan

Owner/Adobe Certified Instructor

Digital DesignLab

Oak Park, IL

http://www.learnadobesoftware.com

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Advocate ,
Nov 12, 2016 Nov 12, 2016

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I forgot to mention, the black ink printing as charcoal gray is true for printing to a professional Press. if you are simply printing to an inkjet or laser copier then your problem can be solved simply by unchecking “Output All Blacks Accurately” and your inkjet or laser output will look fine. It’s lying to you, because it is automatically mixing cyan magenta and yellow in with the black to make it look like it does on screen, but you’ll get what you want. Professional printing is much stricter, and can’t lie. It will print black ink as it really is and if you want it to have a fuller appearance you have to mix the other inks in with it yourself.

Michael Riordan

Owner/Adobe Certified Instructor

Digital DesignLab

Oak Park, IL

http://www.learnadobesoftware.com

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Community Beginner ,
Nov 23, 2016 Nov 23, 2016

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Hi Michael,

Thanks for your input.  I realized it was my mistake. I should have setup the logo in RGB because for now, it is just going to be for the screen not for printing.  I will keep your suggestions in mind if I have to print the logo and I am having the problem with the color looking dull.

Thanks again,

Adrian

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Community Expert ,
Nov 23, 2016 Nov 23, 2016

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Do a File >> Document Color Mode >> RGB, then adjust your RGB to 000 for a rich black

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New Here ,
Aug 21, 2018 Aug 21, 2018

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OMGawd. I have searched for this answer for months! I should have thought of changing the blacks. My Gawd!!!! Works perfect on my new tshirts Thanks because everything everyone mentioned was already set up properly.

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Community Beginner ,
Oct 12, 2021 Oct 12, 2021

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Hi All,

Thanks to each of you for your posts! I was finally able to resolve this after a couple of months of frustration, myself.  Really the biggest thing that helped me out was changing the document from CMYK to RGB, like Adrians95881813 suggested.  I had been primarily exporting .pdf's for presentations (or dragging images from Illustrator to Photoshop like Adrians95881813) and seeing all my blacks turn to dull grays as many mentioned.  

 

Thanks!

 

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New Here ,
Nov 07, 2022 Nov 07, 2022

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You are the man! I was having a hell of a time with this and your help saved my life 😫 Thank you!

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