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Facing issues in illustartor CC23

Explorer ,
Nov 27, 2023 Nov 27, 2023

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1.Illustrator crashes while running, affecting Adobe's and Application performance. How can we stop these crashes?

2.llustrator sometimes freezes during operation. posing a major concern.How can we fix and prevent these freezes?

3.Adobe's constant changes make things hard for developers. When will they release a stable version, considering the daily updates?

How many hours can Illustrator run continuously?

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Bug , How-to , Performance

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Explorer ,
Nov 27, 2023 Nov 27, 2023

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5.The major concern is from initially adobe running and processing faster after some time it will go very slow 

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Explorer ,
Nov 27, 2023 Nov 27, 2023

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once crash alert came entire process was stopped. we cant move on next for your refernce attached the alert message

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Community Expert ,
Nov 27, 2023 Nov 27, 2023

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You did mention what OS you are running on, so difficult to assist. Adobe running slow and then fast can happen on windows if you have a trojan horse running in the background. Check your processes for anything suspicious. Can you update to AI 2024?

 

 

OS & System match

 What version of OS & Illustrator are you using? Make sure your application and OS are compatible with each other.

Illustrator system requirements | earlier releases

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Explorer ,
Nov 27, 2023 Nov 27, 2023

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i have attached my windows details

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Explorer ,
Nov 27, 2023 Nov 27, 2023

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and then am not using trojan horse

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Explorer ,
Nov 27, 2023 Nov 27, 2023

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SanthanaKiru31727334jpbt_0-1701140898632.png

 

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Community Expert ,
Nov 27, 2023 Nov 27, 2023

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The image just shows the operating system your computer is running. That version of Windows can run the current version of Illustrator just fine. The computer's CPU, graphics card, amount of RAM, etc are other factors.

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Explorer ,
Nov 27, 2023 Nov 27, 2023

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for your referece attached display settings

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Explorer ,
Nov 27, 2023 Nov 27, 2023

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this is my system spec 

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Explorer ,
Nov 27, 2023 Nov 27, 2023

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what is the sollution for this why this much of errors

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Community Expert ,
Nov 27, 2023 Nov 27, 2023

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It looks like your computer might need a more powerful graphics card. The Intel Iris Xe chipset has to use system memory and your computer system has 16GB total for the OS and graphics system to use. The latest version of Adobe Illustrator has a number of 3D features your computer's graphics chipset may not be able to support.

 

The image you posted of your system specs didn't list what model of CPU is in your computer. The CPU is another important factor.

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Community Expert ,
Nov 27, 2023 Nov 27, 2023

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Does your computer's hardware meet or surpass the minimum requirements to run Illustrator? Do you have any periphreals attached, such as a Wacom graphics tablet? Are the drivers for your computer's hardware (such as the graphics card) up to date? There is a lot of variables that can make computer applications misbehave.

 

Have you tried resetting Illustrator's Preferences file? That can sometimes clean up some performance issues.

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Explorer ,
Nov 27, 2023 Nov 27, 2023

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kindly provide perfect setting to run

 

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Explorer ,
Nov 27, 2023 Nov 27, 2023

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Provide deatil for below things
1.Illustrator Settings

2.System hardware setting

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Community Expert ,
Nov 27, 2023 Nov 27, 2023

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Adobe Illustrator's current system requirements can be viewed at this page:
https://helpx.adobe.com/illustrator/system-requirements.html#ai-on-the-desktop

They mention 8GB of RAM as the minimum. In my humble opinion I think even 16GB is a bit on the low side.

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Explorer ,
Nov 27, 2023 Nov 27, 2023

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when adobe will be release the final version

 

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Explorer ,
Nov 30, 2023 Nov 30, 2023

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Hi team

Again am facing the illustartor crash issue while running. how can i solve this issue. please respond with the sollution

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Community Expert ,
Dec 01, 2023 Dec 01, 2023

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There is not THE solution.

 

If you cannot solve it on your own, please contact Customer Care. They can login to your system. https://helpx.adobe.com/contact.html 

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