Skip to main content
Participant
January 29, 2020
Question

Few options missing on Illustrator UI

  • January 29, 2020
  • 2 replies
  • 262 views

When using illustrator on a mac desktop, I find it very easy to learn how to do various things on illustrator. When I try using it on a laptop I bought used, it is very frustrating. I know my laptop has a different operating system than the Mac desktop, but basic options do not seem available to me on the laptop. For example, when I am using text, the height, length etc. do not come up on the tool bar. When I am using paint brush, options to make it bigger/ smaller do not pop up. The options I have available on the desktop are non existent when using it on my laptop. Also, when using text on the desktop. I have no problem importing to my vinyl cutter program. When I use it on my laptop and try to open it, in the same program. It will not let me import the text portions. The Mac desktop is a much newer and better computer than the laptop I have, does that have something to do with it? I would think that the program would still be the same. Any help is much appreciated.

 

{Renamed by MOD}

This topic has been closed for replies.

2 replies

Srishti Bali
Community Manager
Community Manager
January 29, 2020

Hi Sean,

 

Thanks for reaching out. Looks like Properties Panel and Control menu options are missing from the UI. All these options are available in the Window Menu.

Please take a look at this GIF: 

 

For more details, please check out this help article: https://helpx.adobe.com/in/illustrator/using/workspace-basics.html

 

Let us know if this helps or if you have any further questions.

 

Regards,

Srishti

sean8808Author
Participant
January 30, 2020

Yes, both of them were missing. Thank you for the reply and help. I assumed they just came up since they did on the first computer I used Illustrator on. The GIF was helpful and appreciated. Thanks again, Srishti!

Doug A Roberts
Community Expert
Community Expert
January 29, 2020

Are you using the same version of Illustrator on both machines? 

When you talk about options appearing, are you talking about the Control bar (Window > Control) or the Properties panel (Window > Properties)?

sean8808Author
Participant
January 30, 2020

Thank you for the reply. It was both control and properties. I just assumed they came up automatically since they did on the first computer I used Illustrator on. I appreciate it, Doug_A_Roberts!