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Few options missing on Illustrator UI

Community Beginner ,
Jan 28, 2020 Jan 28, 2020

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When using illustrator on a mac desktop, I find it very easy to learn how to do various things on illustrator. When I try using it on a laptop I bought used, it is very frustrating. I know my laptop has a different operating system than the Mac desktop, but basic options do not seem available to me on the laptop. For example, when I am using text, the height, length etc. do not come up on the tool bar. When I am using paint brush, options to make it bigger/ smaller do not pop up. The options I have available on the desktop are non existent when using it on my laptop. Also, when using text on the desktop. I have no problem importing to my vinyl cutter program. When I use it on my laptop and try to open it, in the same program. It will not let me import the text portions. The Mac desktop is a much newer and better computer than the laptop I have, does that have something to do with it? I would think that the program would still be the same. Any help is much appreciated.

 

{Renamed by MOD}

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Adobe
Community Expert ,
Jan 29, 2020 Jan 29, 2020

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Are you using the same version of Illustrator on both machines? 

When you talk about options appearing, are you talking about the Control bar (Window > Control) or the Properties panel (Window > Properties)?

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Community Beginner ,
Jan 29, 2020 Jan 29, 2020

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Thank you for the reply. It was both control and properties. I just assumed they came up automatically since they did on the first computer I used Illustrator on. I appreciate it, Doug_A_Roberts!

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Adobe Employee ,
Jan 29, 2020 Jan 29, 2020

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Hi Sean,

 

Thanks for reaching out. Looks like Properties Panel and Control menu options are missing from the UI. All these options are available in the Window Menu.

Please take a look at this GIF: 

worksoace basics.gif

 

For more details, please check out this help article: https://helpx.adobe.com/in/illustrator/using/workspace-basics.html

 

Let us know if this helps or if you have any further questions.

 

Regards,

Srishti

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Community Beginner ,
Jan 29, 2020 Jan 29, 2020

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Yes, both of them were missing. Thank you for the reply and help. I assumed they just came up since they did on the first computer I used Illustrator on. The GIF was helpful and appreciated. Thanks again, Srishti!

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