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Fonts won't synch properly.

New Here ,
May 14, 2017 May 14, 2017

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Every single time I go to use Illustrator it says my synched fonts are not found. I have to log out of Creative Cloud, log back in, and restart Illustrator. At this point the synched fonts will show up. Until today. Now, the fonts show as synched in the creative cloud app, but I still get the "Unable to synch fonts." error in Illustrator when I try to open my documents. I would love suggestions as to how I could resolve this. Permanently would be great, but I would be equally happy to fix it just for the moment.

Thank you.

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Mentor ,
May 14, 2017 May 14, 2017

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I wonder if there is a Preference setting somewhere in Preferences that sets "Synch Fonts Upon Launch" or something similar. 

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New Here ,
May 14, 2017 May 14, 2017

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Not that I've found. The issue is that they are synched in the Cloud app, but just don't show up in Illustrator once it is opened.

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Mentor ,
May 14, 2017 May 14, 2017

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Wouldn't you have to save those fonts to your fonts folder on your local drive?

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New Here ,
May 14, 2017 May 14, 2017

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That's not actually an option with many of the Cloud fonts. They are only available when you are logged in to your Adobe account.

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May 30, 2017 May 30, 2017

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Hi greent,

Please check the Creative Cloud app if the Typekit fonts are "On" or not. See screenshot below:

Capture.JPG

Regards,

Om

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