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GPU issues in CC 2017 on new Macbook Pro

New Here ,
Nov 23, 2016 Nov 23, 2016

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I've just installed CC 2017 on my fresh-out-of-the-box MBP (13" touch bar model). I'm getting a LOT of drawing glitches that are resolved by turning off the GPU features in the options, but this hugely impacts scroll and zoom performance (to the point where it's worse than the 2010 MBP with 4GB RAM that it's supposed to replace).

Screen Shot 2016-11-23 at 22.26.12.png

^ GPU support turned off

Screen Shot 2016-11-23 at 22.23.57.png

^ GPU features turned on, and the view panned around a bit.

Quite a cool effect but not what I'm after right now I'm afraid.

Is this a known bug and is it being addressed?

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Adobe
Community Expert ,
Nov 23, 2016 Nov 23, 2016

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There are still some things to solve around the GPU acceleration.

Please report it as a bug:

Feature Request/Bug Report Form

You might be asked to send a test file with the error.

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Guide ,
Nov 24, 2016 Nov 24, 2016

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Is it possible to return it and get a windows gaming laptop ?

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New Here ,
Nov 24, 2016 Nov 24, 2016

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Not really into cutting off my nose to spite my face, but thanks for the suggestion.

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New Here ,
Apr 02, 2017 Apr 02, 2017

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Hi,

I have the same issue with InDesign CC 2017, on a Retina MacBook Pro 13" of late 2016. I got artefacts with the GPU Support on.Capture d’écran 2017-04-01 à 15.56.27.pngCapture d’écran 2017-04-01 à 15.56.53.png

Moreover, it crashes my entire laptop (too) many times a day ! It freezes and I have no there solution but to shut down my computer manually and restart ...

I know that this issue had been already reported but when will it be solved ??? It's beginning to be almost impossible to work ...

Thanks for your replies ...

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