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Gradient Tool - Unable to Select Color from Swatches

Explorer ,
Jun 20, 2024 Jun 20, 2024

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Hi there,

 

I've been having this issue for awhile and didn't find anything on the forum so I'm curious if anyone else has run into it.

 

When using a gradient stroke or fill, sometimes Illustrator will not allow me to select a color from the swatches to replace the existing color in the gradient. See screenshot below where I added a stop in the middle, tried to replace it with Magenta, and the color did not change.

 

I am able to change the color using the RGB sliders, but of course I don't want to memorize RGB values when I have swatches saved right there...

 

Any help would be appreciated! This is not file specific either, happens on any file. Running AI 28.5, Windows 10.

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Bug , Performance

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correct answers 1 Correct answer

Community Expert , Jun 20, 2024 Jun 20, 2024

It works for me. Try to reset preferences from Preference Panel. 

Screenshot 2024-06-20 201519.png

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Adobe
Community Expert ,
Jun 20, 2024 Jun 20, 2024

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It works for me. Try to reset preferences from Preference Panel. 

Screenshot 2024-06-20 201519.png

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Explorer ,
Jun 20, 2024 Jun 20, 2024

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Ahh yes, the simplest thing fixes it of course! Wish I knew what caused it to begin with, but thanks for the suggestion!

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