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Anoyne has the same issue?
2 Correct answers
Hi all,
We are extremely sorry to hear about this trouble. Our team is currently investigating this and need a few more details to find the root cause of this issue:
- Please confirm the exact version of Illustrator (25.2.3 or 24.3). You can find version under Help menu (Helpx > About Illustrator).
- Share logs by Log Collector tool ( https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html ).
- System info
Please press Windows Key + the letter "R" on your keyboard to bring up the to open th
Please try updating the application to v24. 3 and let us know if that helps resolving this issue.
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I am having this issue also.
I cannot update past version 24.0 as it is the latest version supported by the ESKO system for printing. I have attempted to use a later version but the ESKO plugins had issues and I had to regress.
macOS Catalina 10.15.7
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Oh man I hate it when Illustrator outdates the plugins because of those stup!d upgrades.
The problem with the outdated plugins the should be a solution by going throught the tech support from ESKO.
I had to do the same sh!t for my vinyl cutter thorugh ROLAND, which sucks but what can you do.
Takes forever to get that situated. A headache. Sorry for your troubles.
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Yes
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Hi there,
I'm having the same issue after not using for quite some time and updating to the newest version. Any known fix for this yet?
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I basically did an update and it finally fixed the issue. It's probably a way for Illustrator to force you to upgrade. That's just the nature of their business. Good luck!
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