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How can I solve the  Black and white freezen?

f59036
New Here ,
Oct 01, 2019 Oct 01, 2019

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I downloaded Illustrator trial edition by Creative Cloud.

How can I solve the  Black and white freezen? ↓

(https://ibb.co/chLTZDm)

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correct answers 1 Correct answer

f59036
New Here , Oct 01, 2019 Oct 01, 2019
Thank you, I finded the Problem that It is the GPU Driver Problem. I was updata already https://helpx.adobe.com/illustrator/kb/illustrator-gpu-performance-driver-update.html

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Monika Gause Community Expert
Community Expert ,
Oct 01, 2019 Oct 01, 2019

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Looks like issues with your graphic card. Is it compatible? https://helpx.adobe.com/illustrator/system-requirements.html

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f59036
New Here ,
Oct 01, 2019 Oct 01, 2019

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In Response To Monika Gause
Thank you, I finded the Problem that It is the GPU Driver Problem. I was updata already https://helpx.adobe.com/illustrator/kb/illustrator-gpu-performance-driver-update.html

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