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I can't open up Illustrator! Help!

edithd90977986
New Here ,
Apr 23, 2017 Apr 23, 2017

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When I click the Illustrator icon on my desktop this pops up. sbfkbdfhb.png

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Om Nath Jha
Apr 24, 2017 Apr 24, 2017

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Hi edithd,

This seems to be a problem at the OS level. Did you try creating a new shortcut for Illustrator? If not, please do and try to open it up. You can try to open Illustrator directly from the "Start" menu as well.

Capture.JPG

Regards,

Om

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