I dont have access to one of my documents in illustrator

[Patricia34196985qs1t]

have a file in illustrator that wont open says I don't have access its telling me to contact owner. Says because of account im logged in to. Wont even let me delete it

[Monika Gause]

Are you using multiple accounts?

e.g. at your employer or school?

[Anubhav M]

Hello @Patricia34196985qs1t,

Thanks for reaching out. Would you mind trying to sign out of your Adobe apps and then signing back in as a personal account, as Monika suggested, to see if it helps?

Looking forward to hearing from you.

Thanks,

Anubhav