Illustrator 2022, se cierra inesperadamente

New Here ,
Mar 30, 2022 Mar 30, 2022

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Hace varios dìas que al abrir Illustrator, este funciona solo un par de minutos y aparece el mensaje "el programa no responde". Necesito saber qué hacer. La versión 2021 nunca me presentó problemas.

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Adobe Community Professional ,
Mar 31, 2022 Mar 31, 2022

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Please send your specs including specific AI version, OS, RAM, HD space available, Graphics Card(s).

Have you tried resetting your AI preferences under Preferences/General?

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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