Illustrator 27.1 Keyboard increments not functioning properly

[Velogirl]

I don't have snap to pixel or snap to grid (those seem to have disappeared from preferences anyway) selected, but keboard increments aren't working correctly. I cannot seem to change the increment to one that is useful. However, sometimes this does work so I'm completely flummoxed about this. Thanks.

[Anshul_Saini]

Hi @Velogirl,

It sounds like you’re experiencing inconsistent behavior with the keyboard increments in Illustrator 27.1. Here are a few things you can try:

1. Try updating Illustrator to 28.7.1 to see if that helps!

2. Sometimes, preferences may reset or not apply correctly. Go to Illustrator > Preferences > General and check your increment settings under “Keyboard Increment.”

2. If that doesn't help, try resetting Illustrator’s preferences. This can sometimes fix issues like this.

3. In the Edit > Keyboard Shortcuts menu, check that the correct keys are assigned to the actions you want.

Let us know if this helps or if the issue persists!

Best,
Anshul Saini

[Velogirl]

Thank you!