Illustrator 28.7.1 keeps freezing/crashing and not recovering documents

[ashleighj2535854]

Hopefully someone has had this before, it's only recently started happening to me but doesn't seem to happen in any of my other adobe programs. Sometimes it just completely freezes and I have to force it to close. When reopening it says its managed to recover my documents but they don't reopen, only a blank document labelled "print" opens back up so I keep losing lots of work.

One of my colleagues suggested my hard drive is too full but after a huge clearout I thought I was free,  but it's started happening again 

[Monika Gause]

So it just shuts down out of the blue?

Please give us some numbers: how much free space is there on your disk?

WHat are the hardware specifications?

When was the last time you rebooted the computer?

Now for the file:

You have to remember to save your file. As you have noticed, Illustrator does not do that for you. Save often, save early, save multiple versions (because if the file gets corrupt, then having saved every 5 minutes still is futile).