Skip to main content
A
Anonymous
June 20, 2013
Answered

Illustrator autosave recovery file...

  • June 20, 2013
  • 20 replies
  • 194147 views

Two questions...

I just downloaded Illustrator CC and it crashed while I was working on it.

1) How/where do I recover the file

2) Where do I set the autosave options?

Thanks

R.

      This topic has been closed for replies.
      Correct answer ProDesignTools

      DS WildOutWest wrote:

      ... surely... it's time for this. Think of all the lost hours - please please please fix this.

      And good news, Adobe just did:

      Illustrator CC 2015: New features summary

      So they were listening and now there is a new feature in Illustrator called Recovery...

      Here's more information on it:

      Illustrator Help | Recover document data after a crash

      20 replies

      Show previous replies
      C
      cadmancan
      Participant
      June 19, 2014

      Illustrator not being 64 bit is so not the answer.  AutoCAD has had an autosave feature for decades.  Adobe is being lazy

      S
      superscape
      Participating Frequently
      May 29, 2014

      If you're on a Mac then you can also use the app "Ai Auto Save" to enable periodic saving of Illustrator files. It's available on the Mac App Store here:

      https://itunes.apple.com/us/app/ai-auto-save/id877602617?ls=1&mt=12

      ...for the sake of transparency, I'm the developer! I made the app after experiencing the frustrations discussed above. Hope you find it useful.

      I
      Indyboosler
      Known Participant
      June 5, 2014

      superscape - I tried your app. It just did it's first autosave - so far so good.

      S
      superscape
      Participating Frequently
      June 5, 2014

      That's great news, indyboosler. Hope you continue to find it useful. Any problems or suggestions then just give me a shout.

      D
      dc-dc-dc
      Participant
      May 8, 2014

      May be it is because Illustrator ist the most buggy Application by Adobe at all, and maybe because there exist a hand of Macromedia Freehand devolopers living under a rock doing that Illustrator coding?
      Well I don't know the answer, but I know for sure that I lost a day because for some reason my STRG+S was a little late and the application hang.

      I'm mad as hell ...

      I
      Indyboosler
      Known Participant
      May 8, 2014

      I've found that by using Maverick's Cache Cleaner I can use the view Processes feature to 'unstuck' illustrator (resume) almost all of the time.

      M
      M. Swift
      Participant
      March 19, 2014

      Not even Autosave would help when Illustrator saves corrupt files that it will not read again.  I manually saved my work moments before a complete Illustrator CC crash, and that saved file is useless, two days of work gone.  So now to avoid this, I have to save multiple versions of large AI files, because whatever Illustrator touches it could destroy.

        ProDesignTools
        Community Expert
        ProDesignToolsCommunity Expert
        Community Expert
        March 18, 2014

        This could help as a solution for Illustrator autosave:

        http://graphicdesign.stackexchange.com/questions/13272/is-there-an-autosave-feature-in-adobe-illustrator

        [see top answer]

          M
          mf825
          Participant
          February 16, 2014

          I set a reminder to save every 15 min. (trust me, something you may think will take you 10 min may very easily take 45 depending on complexity and momentum) but with the reminder at least you will only need to make up 15 min of work, I so hear your pain and have been there!!  With that said, Illustrator CC using cloud implementation would seem adobe could without too much effort add this to all CC apps. Even a third party application that ran in background, could capture a pdf of the work, wouldn't be completely native file but at least you have something to work off of. The fact that the adobe illustrator team has ignored its users on this seems like they just don't care, The hardware manufacturers (including microsoft and apple) have learned that ignoring your user base is a very destructive path. will try inkscape. thanks benjamin.

            G
            Gohunter
            Participating Frequently
            December 17, 2013

            Good Lord Adobe!

            I just have lost full 2 hours worth of work

            Please please implement that feature that is in other adobe apps!

              I
              Indyboosler
              Known Participant
              December 15, 2013

              Dear Adobe: !@$% YOU! I just lost a good chunk of work because of your failure to implement the most basic of features in Illustrator. I want a refund for this month's creative cloud subscription.

                jasonman96
                jasonman96
                Participant
                May 9, 2015

                I know

                A
                Anonymous
                October 8, 2013

                There is pretty solid AutoSaver for Windows — http://www.door2windows.com/autosaver-save-the-file-you-are-working-on-automatically/

                K
                karuna_lalvani
                Participant
                November 9, 2014

                Hey, the link you provided is detected as a "threat" by my ESET Antivirus.

                (Forgive me If I am wrong, I ain't too tech savvy in these matters.)

                Larry G. Schneider
                Community Expert
                Larry G. SchneiderCommunity Expert
                Community Expert
                June 20, 2013

                The answer to both questions is you don't. Illustrator will not be able to recover a crashed file and has no autosave.

                  _scott__
                  _scott__
                  Legend
                  June 20, 2013

                  Illustrator will, on very rare occassions, recover a file after a crash. it's EXCEPTIONALLY rare though. It has something to do with how and why the crash occured and only in special instances is recover possible. If Illustrator does not recover the file when you relaunch the app, there's no other way to recover anything.

                    Terms & ConditionsAccessibility statement
                    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices