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Illustrator - can't resize images in V24.2

Community Beginner ,
Jun 28, 2020 Jun 28, 2020

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Adobe CC has just updated Illustrator. I'll only noticed because the icons have changed. I can no longer free resize images using the cursor. I can only rescale using Transform > Scale. Is this a bug or has the update changed a setting? I'm using Illustrator 24.2 CC on Mac. The screenshot shows the cursor, it remains an arrow rather than a resize double arrow. I can still free resize objects e.g. rectangles.IMG_6275.jpgScreenshot 2020-06-28 at 16.58.24.png

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Bug , Performance , Tools

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correct answers 1 Correct answer

Community Expert , Jun 28, 2020 Jun 28, 2020

So View > Show Bounding Box is already checked?

Did you reset the preferences when updating? You might try and rename the folder since you can revert that in case it doesn't help  https://helpx.adobe.com/illustrator/using/setting-preferences.html

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Community Expert ,
Jun 28, 2020 Jun 28, 2020

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So View > Show Bounding Box is already checked?

Did you reset the preferences when updating? You might try and rename the folder since you can revert that in case it doesn't help  https://helpx.adobe.com/illustrator/using/setting-preferences.html

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Community Beginner ,
Jun 29, 2020 Jun 29, 2020

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Bounding Box is already checked. I didn't reset preferences when updating - it was an auto update. Which setting controls whether your cursor can resize an image? I can resize rectangles, circles etc using the cursor.

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Community Expert ,
Jun 29, 2020 Jun 29, 2020

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Resetting preferences is described in the link I posted. If you want to try out whether it helps at all, rename the folder. In case it doesn't help, you can revert that.

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Community Beginner ,
Jun 29, 2020 Jun 29, 2020

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Thanks Monika, I reset the preferences and it now works! 

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