AI CC 2008 crashes everytime I start it up... Also in secure mode...
Already checked everything... No way to get it up running.
Not getting any answer from Adobe.
OS Win10, Surface Book, i7, 16GB RAM, everything in German...
See crashreport below...
Thanks for your help and reagards
Reto
Here is the latest crashreport:
<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="1.6.1" clientVersion="1.6.1" applicationName="Adobe Illustrator" applicationVersion="22.0.1" build="249">
<time year="2017" month="11" day="15" hour="11" minute="36" second="15"/>
<user guid="b70fd51c-971a-4f9b-8cd3-8e0461c21ae3"/>
<system platform="Windows 10 Pro" osversion="10.0" osbuild="16299" applicationlanguage="de-de" userlanguage="de-CH" oslanguage="de-CH" ram="16310" machine="Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz" model="Intel64 Family 6 Model 78 Stepping 3" cpuCount="4" cpuType="8664" cpuFreq="2808 MHz"/>
<crash exception="EXCEPTION_ACCESS_VIOLATION" instruction="0x0000000000000000">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="1" address="0x000000001AC8E3B4" symbolname="unknown"/>
<stackStatement index="2" address="0x000000001AC8E550" symbolname="unknown"/>
<stackStatement index="3" address="0x000000001AC8E84D" symbolname="unknown"/>
<stackStatement index="4" address="0x000000001AD313C3" symbolname="unknown"/>
<stackStatement index="5" address="0x000000001AD36A08" symbolname="unknown"/>
<stackStatement index="6" address="0x000000001AD3778A" symbolname="main"/>
<stackStatement index="7" address="0x0000000000F6960A" symbolname="unknown"/>
<stackStatement index="8" address="0x0000000000F66FF9" symbolname="unknown"/>
<stackStatement index="9" address="0x0000000000F61632" symbolname="unknown"/>
<stackStatement index="10" address="0x0000000000F61305" symbolname="unknown"/>
<stackStatement index="11" address="0x0000000000A6FBBB" symbolname="unknown"/>
<stackStatement index="12" address="0x0000000000F61D7D" symbolname="unknown"/>
<stackStatement index="13" address="0x0000000000F62800" symbolname="unknown"/>
<stackStatement index="14" address="0x0000000000A6DA8C" symbolname="unknown"/>
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<stackStatement index="16" address="0x00000000009FE0C3" symbolname="unknown"/>
<stackStatement index="17" address="0x000000000062EFB1" symbolname="unknown"/>
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<stackStatement index="26" address="0x000000000062F09A" symbolname="unknown"/>
<stackStatement index="27" address="0x000000000062EFD0" symbolname="unknown"/>
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<stackStatement index="37" address="0x000000000062EFD0" symbolname="unknown"/>
<stackStatement index="38" address="0x000000000062EEB8" symbolname="unknown"/>
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<stackStatement index="41" address="0x000000000062F09A" symbolname="unknown"/>
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<stackStatement index="44" address="0x00000000007678D5" symbolname="unknown"/>
<stackStatement index="45" address="0x00000000007C1208" symbolname="unknown"/>
<stackStatement index="46" address="0x0000000000D426B1" symbolname="unknown"/>
<stackStatement index="47" address="0x0000000001379C87" symbolname="unknown"/>
<stackStatement index="48" address="0x00007FF8BE5A1FE4" symbolname="BaseThreadInitThunk"/>
<stackStatement index="49" address="0x00007FF8BEF3EF91" symbolname="RtlUserThreadStart"/>
</thread>
</backtrace>
<registerSet>
<register name="RAX" value="0x000000000014C3B8"/>
<register name="RBX" value="0x00000000192BAA50"/>
<register name="RCX" value="0x000000000014C370"/>
<register name="RDX" value="0x000000000014C3E8"/>
<register name="RSI" value="0x0000000000000000"/>
<register name="RDI" value="0x000000000014C3E8"/>
<register name="RSP" value="0x000000000014C338"/>
<register name="RBP" value="0x0000000000000001"/>
<register name="RIP" value="0x0000000000000000"/>
<register name="EFL" value="0x0000000000010202"/>
<register name="LastExceptionToRip" value="0x0000000000000000"/>
<register name="LastExceptionFromRip" value="0x0000000000000000"/>
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<dumpType>
Mini
</dumpType>
</crash>
</crashreport>
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