Illustrator CS4 crash with Mac OS X.10 Yosemite

[aliasfred]

Hello, after installing Mac OS X.10 Yosemite, my Illustrator CS4 doesn't open and block with this message below. I run the latest version of Java. Anyone has an idea or a solution to fix this bug ? ?  

[joesickspack]

Okay, that's reassuring. I'm going to go ahead and try it on an external drive with Yosemite and CS4 installed. I'll report back soon.

[joesickspack]

Am I correct that the only file that needs to be backed up is Adobe Illustrator.app>Contents>Info.plist?

And to revert to the original version:

1) Replace Info.plist in Adobe Illustrator.app>Contents with the back up copy

2) Remove libmap_fd_dylib from Adobe Illustrator.app>Contents>Frameworks

[joesickspack]

Beautiful!

Here's what I did:

1) Installed OS 10.11 Beta on a partition of an external drive (I decided to try El Capitan Beta instead of Yosemite, since by the time I buy new hardware El Capitan will be released).

2) Booted into OS 10.11 and installed CS4 Photoshop, Illustrator, and all support files and recommended applications.

3) Installed Java for OS X 2015-001(if you start Illustrator without this, you will get a prompt and link to the file on apple.com)

4) Ran Yosemite AICS4 Fix.mpkg

5) Apple>System Preferences>Accessibility>Display>ReduceTransparency (fixes the font menus, so that you can see the font names and previews)

6) Opened Illustrator and Photoshop with no problem.

7) Created eight test files in Photoshop (all possible combinations of CMYK and RGB, layered and flat, TIFF and PSD), imported them into an Illustrator file, and saved. They all worked.

This needs more publicity. I will post my results elsewhere, along with your comments above, if that is alright with you.

[ralvarezt]

Hi Joe,

It's alright, but I want to ask you to cite the work of Benjamin too.

As with the revert operation, yes, you are right, but after restoring the original Info.plist file you should refresh the Launch Services Database cache (it stores a cache of the Info.plist files) with this command and restart Finder:

$ /System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister -kill -r -domain local -domain system -domain user

$ killall Finder

[sonofjack2]

Hi guys,

I too have encountered the issues of having Illustrator CS4 installed and working fine on Mavericks before Yosemite went and broke it (Placing .psd files in Illustrator CS4 now greyed out).

Have been waiting for a fix like this to be available as had no idea what was causing the issue, so was really excited when I saw it!

Problem is, when I run the Yosemite AICS4 Fix.mpkg on my Mac, on the 'Select a Destination' screen of the installer, I'm told that "Yosemite AICS4 Fix can't be installed on this disk. There's no Adobe Illustrator CS4 on the selected volume." And yet I know that Illustrator CS4 is installed to the selected volume running OS X.

Can anyone tell me why I might be seeing this error message and how I might go about resolving it?

Unfortunately I don't have the original CS4 discs, so cannot reinstall it if necessary.

Many thanks for any assistance given!!

[joesickspack]

Do you have a license for CS4? If so, can't you download and reinstall? If not, well ...

[Guest]

A bit late for a reply but I had the same problem as sonofjack2 (AICS4 Fix can't be installed on this disk. There's no Adobe Illustrator CS4 on the selected volume). It turned out that I had put Illustrator in a sub-folder within Applications, and the installer only looks (apparently) for /Applications/Adobe Illunstrator CS4

So when I move the application folder to the /Applications Directory, installation of the new Info.plist file and Frameworks/libmap_fd.dylib file occurred just fine. I had to copy the application back to the original directory, or the licensing was messed up (actually I just moved the two new files). It now launches (under Yosemite) without the error.

Thanks to ralvarezt for creating the fix and joesixpack for pointing out how to use it.

[EagerBob]

This is an old thread but I can confirm that the Yosemite AICS4 Fix still works with newer versions of Mac OS (so not only Yosemite)

This is what I did to get CS4 working on Sierra:

Did a clean install of Sierra (wipe the disk first)

Install CS 4 from a diskimage, do not click "easy install" but only check the components you need.

I checked AI, PS and Acrobat. I unchecked Adobe Air and Adobe Media reader.

Then I ran the "old Java" thing as provided by Apple.

Then ran the Yosemite AISC4 Fix.

Now it works and I can import/place PSD files into Illustrator.

Thanks ralvarezt !

[gapos1989]

Hi I just did all the steps mentioned above and after the Yosemite AICS4 Fix file, I did get it to open Photoshop psd files.

But now when I select FILE- Save as, Save a Copy, Place, and Export, it CRASHES on me.

All the other options in the File menu are working fine, including Save for web.

Any help on what can be causing this problem, thanks.

I installed the Java 6 before and after the Yosemite AICS4 Fix.

Mac OSX 10.10.5 and Illustrator CS4 14.0.0.

[Monika Gause]

gapos1989  schrieb

Hi I just did all the steps mentioned above and after the Yosemite AICS4 Fix file, I did get it to open Photoshop psd files.

But now when I select FILE- Save as, Save a Copy, Place, and Export, it CRASHES on me.

All the other options in the File menu are working fine, including Save for web.

Any help on what can be causing this problem, thanks.

I installed the Java 6 before and after the Yosemite AICS4 Fix.

Mac OSX 10.10.5 and Illustrator CS4 14.0.0.

Downgrade your system or update Illustrator.

[gapos1989]

Not Helpful at all, dont you think I would if I Could. There are reasons people post on these boards when they have hit a snag.  The newest Illustrator wont run on 10.10, if I upgraded to 11, all my other apps would stop working, so this is where I am staying at.  There has to be a fix to this crashing somewhere.

[Monika Gause]

gapos1989  schrieb

Not Helpful at all, dont you think I would if I Could. There are reasons people post on these boards when they have hit a snag.  The newest Illustrator wont run on 10.10, if I upgraded to 11, all my other apps would stop working, so this is where I am staying at.  There has to be a fix to this crashing somewhere.

Illustrator CS4 is not fully compatible and will never be. It's end of life. For some people it works, and for some it doesn't. If you insist in getting it working, you will need to find an IT expert who will need to have a look at your system (and it's not guaranteed that this expert can get it to run). Since CS4 is end of life, you won't find such a person at Adobe Customer Care - they don't support that version anymore.

When you subscribe to CC, you can install older versions as well, you won't need to run the latest one.

[joesickspack]

My impression from my own experience and from reading the boards is that your best chance of success is to do a clean install of CS4 after delicensing and erasing all traces of the previous installation.

Delicensing can be troublesome. I was unable to delicense (couldn't connect to the Adobe servers), but I somehow managed to talk to Adobe on the phone (don't remember how of course) and the rep supposedly added an additional machine to my license, so that I could erase an installation without delicensing.

Even with a new install getting CS4 running smoothly on unsupported systems requires several tweaks. I've listed the ones I know about in posts #12 and #13 here:

Re: CS4 with Mac High Sierra

[joesickspack]

See also post #22 in the same thread for info on getting and installing update and extras.

[shughes-RhU9Lf]

Hi

I had this problem after clean re-install of CS4 on macbook pro OS 10.13.2.

The 'Yosemite FIX' worked to stop the plugin problem.

But I still have a problem that whenever I try to change directory/folder away from the default 'Documents' folder when using 'Open'  or 'Save as', Illustrator crashes completely.

In other words CS4 is unusable.  ANy suggestions?

[Monika Gause]

shughes  schrieb

But I still have a problem that whenever I try to change directory/folder away from the default 'Documents' folder when using 'Open'  or 'Save as', Illustrator crashes completely.

In other words CS4 is unusable.  ANy suggestions?

Keep an old system and you can use it until your computer falls apart.

If you insist in having High Sierra, then just don't save outside the documents folder.

[georgec37357432]

Okay, I'm about three years late for this forum, but after wading through the BS of 'downgrade your OS', and a bunch of "nope, it's impossible", I trip onto your AICS4 Fix, ralvarezt​-- It's nice that a design/artist knows enough about coding to build a stub/module to save our community a crapload of money.  Thanks for addressing the problem at its source.

[Mathias Mann]

Wow! The Yosemite AICS4 Fix.pkg actually works. Can't believe it!

So, doing some research does pay out

Great info. Thanks!

[fg77046384]

Hi guys,

I'm also getting the same error but after I installed SIERRA on my mac, does anyone know how to fix the error?

Thank you in advance.

[Monika Gause]

Downgrade the system or upgrade Illustrator to version CC