Illustrator display issues on Windows 10

[DarthQuacker]

Hi guys! New here. Apologies in advance if this a double posting.

I'm using AI trial atm on my personal lappie and thinking to purchase if it works well. (Specs: Asus N55S, i7, 8MB RAM, GeForce GT555M, Win10 - I know, it's old but reliable)

Problem is, every time I launch AI, it doesn't display properly (pic) until I fiddle around by selecting Outline View or GPU Preview. Initially when I tried to 'Create New' all I got was a blank display box. I solved that by turning on Legacy File New setting as per another thread here, but this problem still persists, and it can be any file that I open - new OR old - but I still have to mess around with Outline/GPU before I can get it to show anything, or even the art board.

Is this a bug? Anyone know how I can solve this issue?

TIA!

{Renamed by MOD}

[Ashutosh_Mishra · Accepted solution]

Hi there,

Sorry to hear about your experience. I'd recommend updating Windows 10 and GPU drivers to the latest version.
Also, you may try turning off GPU Performance under Preferences > File Handling & Clipboard.

Let us know how it goes.

Regards,

Ashutosh