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illustrator running painfully slow.

New Here ,
Jun 25, 2020 Jun 25, 2020

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Illustrator is runing very slowly full stop (Moving objects around on screen is very sluggish etc) but the most frustrating aspect which is making it almost unusable is when i try to use text. i create a text box and start typing and its fine but then it just stops and shows the spinning beach ball. whenever i try to select parts of the text it shows the beach ball for a few seconds making the experience very frustrating. I tried disabling all my fonts to see if there was a problem there to no avail. running mohave on iMac (Retina 5K, 27-inch, Late 2015) with new SSD. illustator 24 freshly updated.

Any help to solve this would be much appreciated.

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Performance , Type

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correct answers 1 Correct answer

New Here , Jun 26, 2020 Jun 26, 2020

For anyone interested the issue was resolved by resetting my preferences. - such a simple change and such a dramatic effect!

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New Here ,
Jun 26, 2020 Jun 26, 2020

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For anyone interested the issue was resolved by resetting my preferences. - such a simple change and such a dramatic effect!

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New Here ,
Jul 13, 2020 Jul 13, 2020

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Thank you very much I was going crazy!

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New Here ,
Oct 29, 2024 Oct 29, 2024

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Be great if you would have let us know "How To" change the preferences.

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Community Expert ,
Oct 29, 2024 Oct 29, 2024

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LATEST

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Explorer ,
Jun 29, 2020 Jun 29, 2020

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After InDesign driving me so crazy with spinning beach ball hang ups for the past 2 years that I've actually rebuilt files in Illustrator and even in MS Word to avoid having to use it, I've FINALLY found a fix... well... sort of.  I had tried ALL of the recommendations like trashing prefs, etc... none of which worked for more than a few moves before the friggin' beach ball started spinning again. What FINALLY works is turning off WIFI, which unfortunately disconnects me from the Web, making multi-tasking impossible, of course — no email, etc. — but it DOES let InDesign actually opertae as it is supposed to — and used to — before CC 2019, so I can actually get something done.  Not ideal, but definitely helpful.

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New Here ,
Sep 11, 2022 Sep 11, 2022

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Same here. Too bad I'm working remotely ... 😄

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