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Illustrator Running Slower Than It Should

New Here ,
Mar 08, 2023 Mar 08, 2023

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Trying to figure out why Illustrator is struggling with seemingly simple tasks such as editing spot colors and rotating/transforming groups and symbols.

Running Illustrator 27.1.1 on a 2022 Mac Studio w M1 Max and 32GB memory.  Operating system is Ventura 13.0

The Mac Studio should be (and generally is) powerful and fast.  So I'm wondering why Illustrator is struggling on relatively simple stuff.  To be clear, some of the groups and symbols have a decent amount of complexity but I did a test where I saved a troublesome file down to CS6 and opened it up on my old laptop (which is 10 yrs old and slower than the Mac Studio) and it handled the same tasks with ease.

I have also confirmed from viewing the Activity Monitor app while using Illustrator that the Mac Studio itself does not seem to be struggling but Illustrator certainly is.  While getting the spinning wheel of death the Activity Monitor was reporting Illustrator as using over 100% of CPU and registering as unresponsive but the overall CPU load was still showing approx 80% idle.

I'm no computer whiz so I don't know exactly what all this stuff means but can anyone help me figure out what might be causing the modern day Illustrator to struggle on the modern day computer when the 10 year old version of Illustrator handles the same tasks with ease on the 10 year old computer??

Thank you all for your wisdom and guidance!

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Adobe
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Mar 08, 2023 Mar 08, 2023

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Does that happen with all files? Or just files that have a lot of placed images in them?

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Adobe Employee ,
Mar 17, 2023 Mar 17, 2023

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Hello @Tammy28773766j0nr,

 

We understand that encountering technical issues can be frustrating. We are here to help and would like to suggest trying to update Illustrator (27.3.1) and the macOS (13.2.1) on your computer to the latest version and checking if it helps. Also, try running Illustrator after rebooting your computer in Safe Mode (Windows / macOS) and sharing your observations. We appreciate your time and effort in helping us resolve this issue.

 

Looking forward to your response.


Thanks,

Anubhav

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