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Illustrator slow windows 11

Community Beginner ,
Mar 25, 2024 Mar 25, 2024

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Good morning,
I have an i
9-13900, 64GB DDR5, RTX 4090 and it is impossible to work with Illustrator because it is very slow, I do not have any plug-in installed, my video card is fully updated, I have already reinstalled the software and even so, the slowness is not solved at all, I downgraded the version and there was no solution either, can anyone help?

TOPICS
Bug , Import and export , Performance

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Adobe
Community Expert ,
Mar 25, 2024 Mar 25, 2024

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Do you have a Studio driver for that graphic card installed?

Does it get better when you disable the "Realtime Preview" in Preferences > Performance?

 

What is slow, is the preview and things such as panning/zooming? or launching and saving and operations as well?

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Community Beginner ,
Mar 25, 2024 Mar 25, 2024

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Yes, I have the studio driver installed, but I'm having problems zooming and also saving, sometimes I get the error that I'm out of memory enough

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Community Expert ,
Mar 25, 2024 Mar 25, 2024

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Out of memory? What else are you running besides Illustrator and how large are your files? 

Do you reboot the system regularly?

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Community Beginner ,
Mar 26, 2024 Mar 26, 2024

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The file is 600mb, it's not that heavy. Yes, I turn off my computer every day.

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Community Expert ,
Mar 26, 2024 Mar 26, 2024

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What are the contents of that 600 mb file?

Autotraced objects, transparent brushes, repeating symbols...?

If multiple artboards, can you export them as single artboard files?

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Adobe Employee ,
Apr 02, 2024 Apr 02, 2024

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LATEST

Hello @Murilo36302246silt,

We understand that encountering technical issues can be frustrating. Would you mind trying the suggestions shared in these help articles (https://adobe.ly/3PIgCMv) (https://adobe.ly/3xkZEgL) and checking if they help?

Looking forward to hearing from you.

 

Thanks,

Anubhav

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