Illustrator Tool Bar Layout Single Column changes to double column on restart.

[nickgripton]

So this "feature" was added a few years ago and it seems that even with the latest update it is still broken.

Here's what happens:

> Open Illustrator

> Tool Bar appears as double column

> set it to single column using the little arrows at the top

> save new workspace (the tool bar is part of the workspace right?)

> Close Illustrator

> Open llustrator

>Tool Bar is back to double column.

I've seen this answered as "your screen isn't big enough for the single column stack" that is 100% not the case for me. Attached is a screen shot of my single column with plenty of space below on my 4k screen to

show many more tools than I have in my set up.

[Ashutosh_Mishra]

Hi Nick,

Sorry to hear about your experience. I'll pass this on to the product team and will let you know once I have an update about it.
Would you mind sharing the version of the OS & Illustrator? Also, please share if you see similar behavior in any other Adobe application.

Looking forward to your response.

Regards,

Ashutosh

[nickgripton]

Hi Ashutosh

Thanks for getting back to me.

-Windows 10 Home

-Latest version of Illustrator (but this has been happening since the update in 2018)

Does not happen in any other apps with a similar tool bar set up, that I use regualrly. (photshop, after effects, xd, inDesign)

cheers

NickG

[Anshul_Saini]

Hi @nickgripton,

Sorry for the delayed response. Thanks for sharing the details. I checked, and I was unable to replicate the issue at my end on v26.0.2 running on macOS Monterey v12.1. I would suggest you try the following steps and let us know if it helps:

1.  Close all Adobe applications and go to the following location
   C:\Users\user\AppData\Roaming\Adobe
   Rename Adobe Illustrator and Adobe Illustrator 26 Settings folders to Adobe Illustrator.old and Adobe Illustrator - 26 Settings.old
   Disclaimer: Please note that renaming preferences folders will remove all the custom settings, and Illustrator will
   launch with default settings. 
2. Rename the CEP folder to CEP.old from the following location:
   C:\Program Files (x86)\Common Files\Adobe
3. If that doesn't help, rename the UXP folder to UXP.old from the following locations:
   C:\Program Files\Common Files\Adobe\
   C:\Program Files (x86)\Common Files\Adobe\
4. If that doesn't help either, uninstall the application using the CC Cleaner tool and reinstall from the Creative Cloud Desktop app.

Thanks & Regards,

Anshul Saini