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davidm99895198
Participant
June 13, 2020
Question

Illustrator very slow when using not so complicated pattern

  • June 13, 2020
  • 1 reply
  • 241 views

so I have a pretty decent computer as you can see below. Before it was good but I wanted awesome. So I upgraded my Video card and went all the way up to 32g of Ram.

Guess what? now it's worse than before!!!! When I use not so complicated pattern it's very slow and even freezes (and screen turns watershed white and say does not respond for like 20 seconds).

I use an official Illustrator version so it can't come from here. I updated my graphic board, Windows and Illustartor.

How can I make my computer use all its ressources on Illustrator? Because of course when I'm using Illustrator I'm not using anything esle.

Here is my components 
Intel Core i7-7700 CPU @3.60GHZ, 4 cores 8 Threads
32Go RAM DIMM 2400 mhz
NVIDIA GeForce GTX 1660
SSD Harddrive

See below the Benchmark test and task manager when my computer freezes using Illustrator

Please help

Thanks

This topic has been closed for replies.

1 reply

Srishti Bali
Community Manager
Community Manager
June 14, 2020

Hi David,

 

This doesn't sound usual. Could you please check how application performs when GPU perfornace is unchecked from Illustrator Preferences:

 

Also, please confirm where the files are saved (Network Drive/ System HDD/ Shared Folder on System /External HDD)?

 

We're here to help, just need more information.

 

Regards,

Srishti