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Illustrator Won't Save In High Quality!?

Community Beginner ,
Oct 26, 2018 Oct 26, 2018

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When I save my project in PNG-24 the quality is still terrible... Why?

As you can see here...

Harem-Slider.jpg

Yet, if I save the file to a PDF and then open it up in Photoshop and save it again as a PNG-24 the quality is perfect... but the artboard messes up?

As you can see here...

Harem-Slider-Phottshop.png

Why is this??

This is also the case with graphics in Illustrator...

As you can see here...

grunge-circle-3.png

Compared to saving it in the same file format in photoshop, again PNG-24...

grunge-circle-39.png

It's boggling my mind... Why is the quality terrible for PNG-24 in Illustrator???

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correct answers 1 Correct answer

Community Beginner , Oct 27, 2018 Oct 27, 2018

Thank you so much for all the help... I'm gonna try this out... Hopefully, it will work and save me a ton of time... As for now, I'm having to make designs in Canva, save them in PDF, then import them to Photoshop, then save them again to PNG-24... 

It the only way to I can find to get the maximum quailty...

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LEGEND ,
Oct 26, 2018 Oct 26, 2018

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It’s smaller because of your export settings but I cannot see a quality difference. Please explain - you are the best judge of quality, but we need to know what you are looking for.

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Community Beginner ,
Oct 26, 2018 Oct 26, 2018

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Seriously....... You can't see a difference in quality in the pictures!?

Look at the second picture of harem pants, compared to the first picture...

The second picture is perfect quality! compared to the first, yet, they're both saved in PNG-24!!! - WHY???

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Explorer ,
Oct 26, 2018 Oct 26, 2018

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In both of your examples the second image is larger, not necessarily better quality.

I don't know what your workflow is for creating these images, but I'd check the resolution settings when you export.

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Community Beginner ,
Oct 26, 2018 Oct 26, 2018

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Both of them are set to 548 x 223

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Community Expert ,
Oct 26, 2018 Oct 26, 2018

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In my experience, for varied reasons, Illustrator's raster image export is quite often misunderstood and the subject of complaints like yours. In my own workflows, I never output raster images from Illustrator, (there's really no need to if you have the whole suite of apps). In fact, I never even import raster images to Illustrator. Mixing raster and vector? That's what InDesign is for.

That said, my advice would have been the Photoshop route you already tried, but...

ricop16308131  wrote

...if I save the file to a PDF and then open it up in Photoshop and save it again as a PNG-24 the quality is perfect... but the artboard messes up?

As you can see here...

Harem-Slider-Phottshop.png

"The artboard messes up?"

What's messed up about it?

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Community Beginner ,
Oct 26, 2018 Oct 26, 2018

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I need it like the first picture with some space at the start of the design for added text later... but when I opened it up in Photoshop, it came out like that... with no space to the left of the images... Do you know why that happened?

And I also tried making this same design in photoshop and saved it to PNG-24 and this was the quality this time...

MINGE21.png

Terrible... I have no idea what's going on... Photoshop and Illustrator are soooo un-userfriendly it's untrue! 

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Community Expert ,
Oct 26, 2018 Oct 26, 2018

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ricop16308131  wrote

I have no idea what's going on...

Well, your workflow is a bit mysterious. Why would you need blank canvas to "add text later" when you're exporting to a deployment format? And even if you did need that, why couldn't you just add it?

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Community Beginner ,
Oct 26, 2018 Oct 26, 2018

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It's for a slider for a website... So I need to use the web editor to add the text you see...

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Explorer ,
Oct 26, 2018 Oct 26, 2018

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I am not sure, but to do what you want in the way that you want, you should:

Change/set your Illustrator workspace to be in pixels.

Make your artboard the size you want your final PNG to be. If that's 548 x 223 pixels, then make it that size.

Place your raster images (such as the harem pants) into the Illustrator file, size it as you want them to appear within the 548 x 223

(side note: Just add your type at this stage? but if not...)

Export as a png, making sure the "Use Artboards" option is checked in the Export box.

This will create the PNG as you expect it.

HOWEVER, you do seem to be confusing size with quality. Bigger images will always look better, but if your size is limited as you said above, then your images will always look a little blurry or lower-quality compared to the same image exported at a higher resolution. Don't compare apples to oranges, just make what you need to fit. If the small image size is unacceptable, then you'll have to change the size of your final product so you can use larger images.

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Community Beginner ,
Oct 27, 2018 Oct 27, 2018

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Thank you so much for all the help... I'm gonna try this out... Hopefully, it will work and save me a ton of time... As for now, I'm having to make designs in Canva, save them in PDF, then import them to Photoshop, then save them again to PNG-24... 

It the only way to I can find to get the maximum quailty...

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LEGEND ,
Oct 26, 2018 Oct 26, 2018

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Again, larger not better. Do you not see them as different sizes? ( Serious question, things are not always what you expect)

DO NOT ZOOM IN ON A PNG to check quality !!!

if exporting from AI set only 72 ppi. 

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Community Beginner ,
Oct 26, 2018 Oct 26, 2018

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Where is that, please?

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LEGEND ,
Oct 26, 2018 Oct 26, 2018

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Yes, they are not user friendly. This is by design. They are the top professional tools and to use them effectively needs a lot of training. Even minimal training would have told you to increase the canvas size if you wanted white space (unless artboards mess that up).

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Community Beginner ,
Oct 26, 2018 Oct 26, 2018

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Thing is I can't increase the canvas size as I set it to 548 x 223 for a project...

'AI set only 72 ppi.'

Where is this setting, please?

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Community Expert ,
Oct 26, 2018 Oct 26, 2018

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ricop16308131  wrote

Thing is I can't increase the canvas size as I set it to 548 x 223 for a project...

But...when taking it to Photoshop and "the artboard messes up," don't you lose some of that canvas width? (Isn't that the 'mess up'?) Getting it back in Photoshop would take no more than a few seconds.

PS: The prints on those pants are quite intricate. I'm not sure you'll ever get a mere 122,204 pixels (minus those which are only white) to represent them satisfactorily.

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LEGEND ,
Oct 26, 2018 Oct 26, 2018

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I have no idea why you can't increase the canvas size if you want a bigger canvas.

The ppi setting you must set to 72 is in Illustrator's Export PNG settings.Please look closely at all settings.

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LEGEND ,
Oct 26, 2018 Oct 26, 2018

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Yes, please answer: are you just saying it's better because it's bigger (has more pixels)?

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Community Beginner ,
Oct 27, 2018 Oct 27, 2018

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No, I seriously mean better...

Here is the end product from going through Canva as I said...

Harem 99.png

Sorry for the late reply, it was late where I live...

Again, thank you guys for all the help, much appreciated!

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