invisible artboard

[Li-na.226756279mzi]

invisible artboard

[Mylenium]

Standard answer: Update your system's graphics driver and check the hasrdware acceleration setttings in the preferences. Revert to software-only previews if nothing else works.

Mylenium

[Anshul_Saini]

Hi @Li-na.226756279mzi,

Thanks for reaching out. This seems like a UI or GPU issue. In addition to the Mylenium suggestion, would you mind trying a couple of steps and seeing if that helps:

• Rename the CEP folder to CEP.old from the following location:
  C:\Program Files (x86)\Common Files\Adobe
• If that doesn't help, rename the UXP folder to UXP.old from the following locations:
  C:\Program Files\Common Files\Adobe\
  C:\Program Files (x86)\Common Files\Adobe

If this doesn't help either, would you mind confirming the exact version of Illustrator & OS, along with a screenshot of the system specification?

Looking forward to your response.

Thanks,

Anshul Saini