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Issue with the Thonburi Font from OS System Fonts

New Here ,
Sep 24, 2021 Sep 24, 2021

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The Customer I work for uses Thonburi for their Thai language. When using the font in Illustrator 2019, 2020 or 2021 the font displays incorrectly. Illustrator 2018 work fine.

 

Screen Shot 2021-09-24 at 9.26.26 AM.png

 

We don't want to remove the font from the system fonts because that could cause more issues. 

 

Has anyone ever come accross this issue and if so, is there a fix.

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Adobe Employee ,
Sep 24, 2021 Sep 24, 2021

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Hi there,

 

Sorry about the trouble, You may try the steps suggested in this help article (https://helpx.adobe.com/illustrator/using/asian-scripts.html) step by step and let us know how it goes.

I hope it helps!

 

Thanks & Regards,

Anshul Saini

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New Here ,
Nov 16, 2021 Nov 16, 2021

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Hello. This did not fix my issue.

 

Any other suggestions?

 

Dave

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Adobe Employee ,
Nov 17, 2021 Nov 17, 2021

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Thanks for trying the steps. Is the issue related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link here or via DM. I will be happy to take a look at it.

 

Regards,

Anshul Saini

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