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Hi there —
A week ago, a few of my Adobe products began lagging when attempting a click-and-drag with the direct selection cursor. I noticed it first in Illustrator, but then noticed it in InDesign as well. I primarily use Illustrator in my day-to-day, so I'm posting here. After a fair amount of Googling, I discovered many people with the same problem over the past few years, all who had different solutions presented to them (to varying amounts of success). I've tried all sorts of things to resolve this issue, but nothing has worked. So I'm hoping to get some additional insight here. I'll outline the steps I've taken below:
The problem:
Clicking on an object and trying to move it has a relatively huge delay on it. Trying to select multiple objects in quick succession also makes the cursor to "stick" causing some items to suddenly jump around. It happened suddenly and seemingly randomly one day after lunch. It's very frustrating when designing complex boards.
Version:
The steps I've taken so far:
First of all, Safe Mode works wonderfully, so I'm convinced it's something loading behind the scenes in normal mode.
I think that's it so far. I'll update with anything else that I try. Does anyone have any other suggestions here? I've been limping along in Safe Mode during my work day, but that's not ideal since I don't have access to my fonts, etc. there.
Thanks so much in advance!
The Solution (That Works for Most People)
If you use the Magnet app, this might be the source of your troubles. After quitting Magnet I no longer experience lagging behavior in InDesign and Illustrator. (Here is a related discussion.)
How to still use Magnet
You can keep Magnet running by "ignoring" Adobe. While Illustrator is in focus, click on the Magnet menu and select Ignore "Illustrator". The same goes for InDesign.
If you do not have Magnet
It may be another app that is conflicting with Adobe
...Following up on this. We finally discovered the cause of the issue. An update to the DLP software Proofpoint was causing the "sticky click" or "click delay" on our machines. Removing Proofpoint takes care of the issue.
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the same thing happened to me too, I closed display pilot 2 of my benq and it fixed itself, absurd
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If you happen to have Proofpoint on your device and your having lag or sticking. Let your IT/Security team know. The vendor has a solution and will work with your teams to resolve it.
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Just turn of magnette app and everything is back to normal
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Different software integrates the next differently at the accessibility level with Adobe products.
My comment is tailored and targeted towards those who find that they have a proofpoint product installed on their device. And their experiencing this issue.
I cannot speak to this other program called magnette