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Live Type to Outlines Issue

New Here ,
Jun 01, 2018 Jun 01, 2018

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We're having an issue when converting live type to outlines. An extra character "A" is showing up on the first line after converting the type to outlines. Please see the screen shot. Note that the live type doesn't show the character "A", even when viewing invisible characters. There is an invisible character there that seems to acting as a soft return. We are able to change the character or delete it to anything that works. What would create this invisible character and how can we detect it without converting the text to outlines? Our final workflow does convert all our type to outlines so the character "A" would appear on our final files. If you would like to have the original AI file, please let me know and I will be happy to email a copy to you. Any information or suggestions would be appreciated.

Thank you,

bradr@pen-and-inc.com

Type_Issue.png

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Community Expert ,
Jun 01, 2018 Jun 01, 2018

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what program?

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New Here ,
Jun 01, 2018 Jun 01, 2018

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This is happening in Illustrator — all versions.

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Community Expert ,
Jun 03, 2018 Jun 03, 2018

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Try and use Object > Flatten transparency with the option "Outline type" instead of Type > Outline text

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New Here ,
Jun 04, 2018 Jun 04, 2018

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Hi Monika,

     OK that works in Illustrator, but doesn't really save our problem. Our issue is when the live type files are used by other software (ArtPro, ESKO products, etc), either by us or our customers they will get the "A". ArtPro will convert the type to outlines and the "A" will appear.

     I guess the questions that I have are: What is that invisible character? Where does it come from? How is it created that we don't see it when there is live type? Any suggestions on how we would be able to know that the character is there would be great.

Thanks

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Community Expert ,
Jun 04, 2018 Jun 04, 2018

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Please share file

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Community Expert ,
Jun 04, 2018 Jun 04, 2018

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Do you try to change the font?

Maybe your font file is corrupt...

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Community Expert ,
Jun 04, 2018 Jun 04, 2018

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Does that text come from Illustrator or was it copied from another program?

I wonder why there is no hidden character shown after the word "quality".

You would either see a space or hyphen there or a soft or hard return.

What happens if you insert a space after "quality"?

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New Here ,
Jun 04, 2018 Jun 04, 2018

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Thanks for all the suggestions.

First off we have tried other fonts and still get the same results.

Second: We are not sure if the file was imported or copied from another program. We received this file from our customer and who knows how it was set up. I agree that there should be a space, hyphen, soft return or a hard return at the end of the line. Inserting a space just moves the "A" over.

Here is the link to access the file.

https://files.acrobat.com/a/preview/d0e713d6-633e-415e-9938-89ebf95a50f7

Thank you,

bradr@pen-and-inc.com

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Community Expert ,
Jun 04, 2018 Jun 04, 2018

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I don't know how, but there's a hidden "A" in this text

Look at the Glyphs panel

Screenshot 2018-06-04 13.12.30.png

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Community Expert ,
Jun 04, 2018 Jun 04, 2018

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Thanks, like Carlos, I can see the hidden A too.

Copy from Illustrator and Paste into InDesign shows the A.

I can only suggest to mention it here:

Adobe Illustrator Feedback

and try to find out where the text originated.

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Participant ,
Jun 04, 2018 Jun 04, 2018

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Hi

How about copy/cut/paste that paragraph in a plain text editor, that should remove any unwanted codings, then copy/paste it back in the document.

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Community Expert ,
Jun 04, 2018 Jun 04, 2018

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You can select just using the arrow key and the shift key...

So weird.

La_A_Fantasma.gif

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Community Beginner ,
Jul 17, 2018 Jul 17, 2018

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So, without highlighting the end of every single line of text and checking the glyphs panel, how does this get caught?

I'm having the same problem on some packaging, and it's happening in two places, both times picking up the character from the next line. If highlighted it shows in the glyphs, but there's no hidden character or ANY indication that it's there until outlined. And yet it doesn't show in Outline preview either...

This seems like a big bug.

I hope someone has a real solution, or that Adobe can get this patched.

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Community Expert ,
Jul 17, 2018 Jul 17, 2018

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Only if you mention it here, Adobe Engineering will be aware of it:

Adobe Illustrator Feedback

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