Copy link to clipboard
Copied
Hi, there's a strange behavior regarding mimetype when saving an .ai file with more then 10 artboards.
Checking the mimetype using exiftool, if the .ai has more then 10 artboards, its mimetype is application/pdf. If there are fewer artboards, its mimetype is application/vnd.adobe.illustrator. This data is used later in an internal flow, so it is important that the mimetype is consistent.
The file is saved in a local folder, and it can be replicated by just creating a new document from scratch. I've tried to save it with or without 'toPdf' conversion but nothing changed.
AI version: 27.8
Replicated either on Mac and Window machine.
I've attached the screenshot of the log for either mimetype. Adding or removing the last artboard you could replicate the behavior.
It's a bug or some kind of internal limit regarding how AI file are saved?
Thank you
Copy link to clipboard
Copied
Hello @Davide5EC7,
Sorry for the delayed response. I hope the problem is resolved by now. If not, kindly share more details, like the exact version of the OS/Illustrator, system config (CPU/GPU/Memory), and sample files (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967...), so we can investigate this further?
Looking forward to hearing from you.
Thanks,
Anubhav
Copy link to clipboard
Copied
Hi, the problem is already here.
I’ve prepared some data, 10_artboard.ai, and 11_artboard.ai with 10 and 11 artboards inside, and the screenshot of the metadata of those 2 files.
https://shared-assets.adobe.com/link/5dd96ee4-9d0a-406f-4e85-d71163acf870
From your shell use the command
exiftool <filename>
And check the result.
10_artboard.ai (correct file)
11_artboard.ai (incoherent metadata)
Both of this are generated From Adobe Illustrator 27.8 (I've tried also on 27.7) and have the same error.
I’ve tried it on Mac OS with the following configuration:
We’ve done also a test on a Window machine, but the result was the same (I don’t have the machine specification)
Copy link to clipboard
Copied
Hello @Davide5EC7,
Thanks for sharing the sample files and details about the problem. Kindly allow me some time to check this with the team.
Thanks,
Anubhav
Copy link to clipboard
Copied
Hello @Davide5EC7,
Thanks for your patience, and sorry for the delayed response. Would you mind confirming if you are using the latest version of the EXIF Tool (12.65)?
Looking forward to hearing from you.
Thanks,
Anubhav
Copy link to clipboard
Copied
Hello Anubhav Majumder,
I just tried again on a Mac using the latest version of exiftool, v12.67, released on September 19, 2023, and the results are the same.
Copy link to clipboard
Copied
Hello @Davide5EC7,
Thanks for sharing the info. Kindly allow me some time to check this with the team.
Thanks,
Anubhav