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Month to Month Cancellation and Re-Activation

New Here ,
Dec 26, 2016 Dec 26, 2016

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Part of my job is marketing materials design and I am interested in Illustrator. I am wondering, is it possible to re-activate Illustrator after you have cancelled a month to month subscription (not the annual subscription that is payed monthly)? We are a smaller company and I would only need to use Illustrator a couple times a year, I don't think it would be worth it for us to get any kind of annual subscription.

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correct answers 1 Correct answer

Adobe Employee , Jan 03, 2019 Jan 03, 2019

Hi Janice,

You can make a new purchase. It is not possible to reactivate after cancelling the subscription.

Thanks

Rajashree

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LEGEND ,
Dec 26, 2016 Dec 26, 2016

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Yes, that's what "month-to-month" is for. Creative Cloud pricing and membership plans | Adobe Creative Cloud

Are you new to Illustrator? Do you share Illustrator files with vendors/customers? If you only use Illustrator a couple times a year it might make more sense to hire a freelancer or consider using a free or less expensive software solution. Without regular use you may find Illustrator frustrating to use.

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New Here ,
Dec 26, 2016 Dec 26, 2016

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I am relatively new. I used the free trial to create business cards and a banner for my company. It was frustrating at first but then I started to get the hang of it. Do you have any recommendations for free/less expensive software that is mac compatible?

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New Here ,
Jan 03, 2019 Jan 03, 2019

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Please unsubscribe from my monthly payment, in eight months I will reconnect with you again if and only you keep my files intact.

Thank you very much, the experience was wonderful!

Luis Restrepo

luistercio3@gmail.com

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Community Expert ,
Jan 03, 2019 Jan 03, 2019

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luisr35281942  schrieb

Please unsubscribe from my monthly payment, in eight months I will reconnect with you again if and only you keep my files intact.

Thank you very much, the experience was wonderful!

Did you save your files locally on your harddisk?

I will alert staff to take care of it, but please make sure you have local backup copies of your files.

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New Here ,
Jan 03, 2019 Jan 03, 2019

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On, I will keep a copy on my hard drive. As of which day of January I will be disconnected?

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Community Expert ,
Jan 03, 2019 Jan 03, 2019

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This is a user-to-user forum -- a post here will not unsubscribe you. You have to go into your account management page to do that.

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Adobe Employee ,
Jan 03, 2019 Jan 03, 2019

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Hi Janice,

You can make a new purchase. It is not possible to reactivate after cancelling the subscription.

Thanks

Rajashree

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New Here ,
Jan 10, 2019 Jan 10, 2019

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Please cancel my Illustrator CC and Photoshop CC month to month subscription.

Regards,

Sachin Ambekar

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LEGEND ,
Jan 10, 2019 Jan 10, 2019

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Like we said, posting here will NOT cancel anything.

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Community Expert ,
Jan 10, 2019 Jan 10, 2019

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It'd be pretty funny if that's how it worked. 'To cancel your CC subscription, hunt down this one message board thread'

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