My Illustrator crash when I use gradient

[dave1994]

Hi!

I have a problem with my Illustrator. When I'm using the gradient then changing the color by passing by the tab, my illustrator crash instantly.. I reinstalled them, but nothing changed.

Thanks for your help!

[ceyhun_akgun]

I recently deleted, installed, deleted, installed for a version with strange errors. When it was not successful, the system cleaned all the related files in the library, then reinstalled and succeeded. Change the upload source separately. Download again from the Adobe site and repeat the installation. There is no point in installing over and over again due to a file remaining in the system.

[Srishti Bali]

Hi there,

Sorry about the inconvenience caused due to this error. We're currently investigating this error and would request you to please upvote this issue here (https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/41396197-illustrator-24... ).

This is the best way of communicating with the Engineering and Product Management teams regarding issues and suggestions so they can be implemented in future releases. This way you'll keep getting all the updates related to this issue.

Few users have confirmed that if they close Layers panel, it works as expected. You may try this as a workaround.

Regards,

Srishti