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My star tool is grayed out

Community Beginner ,
Jan 22, 2023 Jan 22, 2023

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My star tool is grayed out and won't allow me to use it.  It just defaults to rectangle.

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Draw and design , How to

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correct answers 1 Correct answer

Community Beginner , Jan 30, 2023 Jan 30, 2023

Hello!  I actually called customer support and spoke to a really nice person that just had me reload the app and it worked just fine after that.  I'm learning as I go.  Grateful for the help!  Thank you!!!  I am sure I will be back with more questions. 🙂

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Community Expert ,
Jan 22, 2023 Jan 22, 2023

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Can you try to select the Advanced Toolbar from: Window menu > Toolbars? 

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Adobe Employee ,
Jan 24, 2023 Jan 24, 2023

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Hello @MegaNinjaMom,

 

Thanks for reaching out. I hope the suggestions shared by Ton helped resolve the problem. If not, kindly try resetting the toolbar by following the steps and sharing your observations:

 

  • Click the 3 dots at the bottom of the toolbar.
  • Click the menu in the upper right and choose Reset.
    AnubhavMajumder_2-1674565005463.png

If you want all the tools to show on the toolbar, choose Advanced, as suggested by Ton.

 

Looking forward to your response.

 

Thanks,

Anubhav

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Community Beginner ,
Jan 30, 2023 Jan 30, 2023

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Hello!  I actually called customer support and spoke to a really nice person that just had me reload the app and it worked just fine after that.  I'm learning as I go.  Grateful for the help!  Thank you!!!  I am sure I will be back with more questions. 🙂

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