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Need install older versions of apps

New Here ,
Dec 20, 2024 Dec 20, 2024

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Hi,

 

recently I got iMac 2013 MacOS Catalina (I already have Macbook 2020, but this iMac has more storage) and I can't install older versions of apps other then Photoshop 2021. I read some threads of that said problem, but I don't get it I am so lost I don't even know how to contact real Adobe Support without talking with robot.

 

Few months back I remember that I installed older version of InDesign so I could open a file and I think it was a list of diffrent version, but now I think it was only a dream.

 

Could someone help me?

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Bug , How-to , Performance

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Adobe
Community Expert ,
Dec 20, 2024 Dec 20, 2024

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You can install some older builds of Adobe applications via the Creative Cloud Desktop App. But the versions offered go back only so far, usually just whole version cycle. In the case of Illustrator the earliest version offered is 28.0. If you open the apps tab in the CC Desktop App you should see tiles for each application. A three dots icon in the lower left corner of each tile will open a flyout menu. One of the options is "other versions".

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Community Expert ,
Dec 20, 2024 Dec 20, 2024

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The only thing I can think of that might be possible to install on a computer that old is if you can find a legitimate (pre Creative Cloud) perpetually licensed version of CS6 with a legitimate serial number. Even with that you would need to contact Adobe through https://helpx.adobe.com/contact.html for help in installing it since the activation servers are no longer active. Whether Adobe would be willing or able to provide that help is not guaranteed.

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Community Expert ,
Dec 21, 2024 Dec 21, 2024

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@elisestakova I am currently using an old MacBook Pro, late 2013 model, but I have the latest Adobe apps on my computer, 2025. I know surprising isn't it. With the AI features, I sometimes need to use 2023 or 2024 as the 16 gigs of RAM isn't just enough. The OS on my MAC is Big Sur Version 11.7.10...  far cry from MacOS 15 Sequoia. I know Apple may not run pretty soon, just holding out for the fall so, I can buy a new MacBook Pro with professional school funds (I hope!)

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