PDF Missing Images after being Saved-as from Illustrator CS2019

[TeknigraMammash]

Hi All,
I hope someone can help me with this: I have noticed, after creating art that the PDF resulting (whether saved as press ready, illustrator default ot smallest size available) is actually missing a chunk of the art. Example:  A deep colored blackground behind text. Everyting else is there in the PDF, excapt the background! I tried doing a high-res transparency flattener prest—no difference. My native art is NOT layered. Nothing is “locked” or missing / hidden. Fonts outlined or not. Seems to be an intermittent problem. When I “previoew the art (file is selected and spacebar is pressed) it all shows up as designed.
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(See attachment: B4After.jpg screenshot of the before and after.) Today I tried a work around, ie creating the PDF from important art thru InDesign—same issue. So for now I have been making jpgs, but relly this is critiucal as I do a lot of print (and other) design. Thanks!

[Peru Bob]

I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Illustrator forum so that proper help can be offered.

[TeknigraMammash]

Thanks much! (for moving it). yeah I wasn’t sure where this should go since technically there are many ways to create PDFs...

[Monika Gause]

How did you create the backgrund? Is this a rectangle colored in blue? It should be.

[TeknigraMammash]

Thanks for responding. Not sure you were able to see the up-loaded screenshot side-by-side, but the background was a solic color over which I had other art and text.

[Monika Gause]

Did you create the background by drawing a rectangle and define the fill?

[TeknigraMammash]

Yes. I have been doing this for years, same way never an issue. (In other words I didn’t import in a JPG, let’s say, but rather drew the rectangle, assign a color.) Thanks!

[Monika Gause]

The layer is set to print?

And it's not a template layer?

[TeknigraMammash]

Yes, all layers (tho I usually only work in one layer) are set to print. Also note that the other elements on that same layer do print. Thanks

[Monika Gause]

Please upload the Illustrator file somewhere.

[TeknigraMammash]

Hi I have 2 simple .ai files to upload. I dont seem to be able upload these in response... Is there a way, or do I need to create a new post for that? Thanks again.

[Monika Gause]

The forum doesn't allow uploding. Please upload them to Dropbox or Creative Cloud and post a link. THank you

[TeknigraMammash]

Hi Monica

Here is a link to the zipped illustrator file:

https://www.dropbox.com/preview/PDFProblem/BobKingSign_10-28-19.ai.zip?role=personal

if you can't down, let me know and I can invite by email. Also I have other files and can post the links. Maybe its this box (DropBox) but I can't seem to make public. Thanks!